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February 2025 by B Still
It's closed down. There's no metro. It's pickleball. Google maps is terrible also. ffs. how's everything unreliable. Or at least one thing not completely reliable by now
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December 2024 by Nefertiti Gee (N'er Gee)
Dylen is a great checker- inner!!!
Hez always charming but I really hate he cut his hair;) jk thanks to all staff
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October 2024 by missknow1
If I could I would give a negative 5 they are a scam. They pretend like they are getting you a great deal to go to T-Mobile which I thought they are basically the same (metro PCs by T-Mobile) I paid my bill 9/6/24 that should have paid for service till 10/5/24 my service "switched" over on 9/9/24 and even though I just paid my bill on the 6th with metro PCs I now have to pay for my service with T-Mobile for this month they said I didn't pay for service from the 9th to the end of this month. And metro PCs says that's on me for paying them on the 6th knowing I was changing service. What kind of B/S is that? T-Mobile or BY T-Mobile who wouldn't think it's the same and your paying your bill either way. So I paid $100 for 3 days of service and they will not transfer any money to pay for my other service because T-Mobile and by T-Mobile are not the same.
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January 2024 by Troy Ritchie
Location is closed, there is now a Pickleball Pub. T-Mobile please update your Google Maps to reflect this.
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December 2023 by saaveedraa
Place does not exist
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November 2023 by Erika Marquez
I went to this location during open hours and it no longer exists at this locationRe: owner,I am referring to the location on chambers and hampden, it was a different business when I arrived.
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September 2023 by Shalonda McNair
I went to this metro to go get me phone.looked online to get the address and went there to find the store don't exist.if you not in business anymore put on the website that you permanently closed. Because I came all the way on the bus.
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May 2022 by Yuri Alvarenga
The worst customer service experience. 1 star only because that's what I can give. However ok with one star because 1 out of the two girls working today seemed helpful and courteous. Unfortunately I ended up with the one who sold me a phone took my payment and gave me a bag with my new phone and said "Here you go" did not help with activation or setting up my phone. Unlike the other girl who we noticed explain everything and more to her customer. Kudos to her. I'm sure you know which one you are?
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March 2022 by rocky road porter
Refused to give me port in deals because I'm porting in from tmobile. Different company don't get it. False advertising
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August 2021 by Cecellia Shelbourn
Went there to switch a phone line to a new cell phone. The new phone will not make calls or send texts despite them spending an hour switching it over. They completely messed up and now its like I don't have a phone. Ridiculous the phone says "not registered on network" and does not function whatsoever. Please train employees better
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June 2021 by Brittany “Britt” Stanley
Closed when it says its open
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March 2021 by Chris Morales
Maria had great patience, even when I didn’t know what to do she jumped into action.
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January 2021 by Evan Thompson
I have been waiting on my phone to come in for half a month (NOT EVEN KIDDING OKAY) They didn't give me a temporary phone or anything said I'd have to wait on my new one said it would be here in 3-5 days called at 4 days - no phone - said it would be here Monday. Today is Wednesday & guess what? Still no phone and oh they also apparently don't have a tracking number for a $1,000 phone either. When I asked to speak with the regional manager the store then stopped taking my calls - had to call another store in order to even speak to someone! Never in my life would I recommend them or this store. How in the heck are you a phone store but don't carry the phone in store or have one in any of your stores? I've called the main office and all they don't deserve one star i wish I could give them a -10 whoever is the manager here - sorry but you should lose your job & im a sour person so we will see how long you do have your job for. - Written by his wife
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December 2020 by Bio Ssh
Closed when it says its open
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March 2020 by Jarrett Wattson
They will lock the front door during business hours and the employees should be fired. So im in the parking lot at 5:00pm on a monday and the doors are locked and they dont answer the store phone either. This store opens late, closes early, and these kids that work there dont give a damn its just a easy paycheck for sitting around, hiding in the back, playing games and just F'ing around all day. Thats my honest opinion about the Hampden and Chambers Metro location. Go to another store and maybe you will get some service, just maybe.
