-
February 2025 by Uman Hussain
Staff is very helpful and they gave me best deals and service is fast
-
February 2025 by Zameer Ahmed
I had a fantastic experience at Metro by T-Mobile! The sales representative was incredibly helpful, humble, and focused on finding the perfect new phones and the best offers for me. They patiently explained all the features and plans, ensuring I understood everything clearly. Their dedication to customer satisfaction was evident, and I truly appreciated their attentiveness to my needs. I highly recommend Metro by T-Mobile to anyone looking for a great deal and exceptional service
-
February 2025 by Mohammed Jawad
Good experience
-
February 2025 by Saifuddin K mohammed
I had a great experience at this Metro by T-Mobile store! The staff was super helpful and patient in answering all my questions about upgrading my phone and choosing the best plan. The service was quick, and they even helped me transfer all my data smoothly. Highly recommend this location if you need reliable service
-
September 2024 by Javi Rodriguez
Excellent, very kind 👏
-
August 2024 by Ana Avila
The lady Yaritza thats her name is horrible and very rude! Incompetent to do her job! Refused to give us a pin even after customer service asked her to and she still refused! She definitely should not be working here as she can't do her job. Definitely would not recommend going to this store
-
June 2024 by Veneigh Howard
Super smooth experience, the entire staff was very kind, professional, and thorough! Thanks guys!
-
April 2024 by Angel M
So I am giving two stars because the guy there possibly the manager was nice and gave me a good deal on my phone. But the females in the front didn't speak very good English so alot of things weren't asked and or explained to me. But the reason for the low rating is because one of the girls there took a picture of the screen with her personal phone which is a red flag. I had asked the guy that was there if there was a reason someone would take a picture and he was like they have to take a picture of the pass code sometimes. So my question didn't really get answered. Another reason for my low rating is because I left and my phone wasn't working, I had to go back so they could put in a new Sim Card and I asked then why my old phone was still on and the guy said it takes some time but that he was going to ask if I wanted to keep it on until the next payment date. I said no just turn it off. He asked for the 8 digit password and said okay all done. So I left. When I got home hours later my other phone was still on. I went to check the My Metro to see what was going on and that's when I found out my pass code was changed on that phone. And once I figured out the password I saw that my phone was still on with the second line and was being used as a tablet. I didn't sign up for anything else. I was just trying to upgrade my phone. And I feel like they should of asked me the first time I was in the store if I wanted to keep that phone on but they didn't. So I think the picture that the lady may have takin was the new password for her sake. Or my personal info. I just don't like the shady practices. I do appreciate the deal for my phone and bundle. But I don't think I'll be back in that store unless I really have to go there.
-
March 2024 by Patty Coonse
The 2 Hispanic girls working at the Chambers and Colfax store are very rude and not at all helpful. They're are probably not helpful because they are incompetent and have no idea what they are doing
-
March 2024 by Fry Mann
Horrible customer service. Do not recommend going to this store because they sell their demo models as new and once you call them out on it they ignore you.
-
January 2024 by Pablo Rojas
Good job
-
October 2023 by Perry Bushey
Horrible customer service. Do not recommend going to this store because they sell their demo models as new and once you call them out on it they ignore you.
-
June 2023 by Sergio Hernandez
I thought it was excellent service... very helpful. Arlette and Genesis, excellent service!!!
-
June 2023 by Claudia Duarte
Miss Arlerth treated me very well. I am happy because she helped me solve everything I needed and I am very happy with the service.
-
June 2023 by Diego fernando Quintero pulido
Excellent service, the girl Nageli explained everything very clearly and the service and customer service was spectacular.
