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January 2024 by Kimberly H.
This place is great! Very knowledgeable and friendly staff. Willing to spend time and answer all questions. Clean and animals all appear happy and healthy.
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November 2023 by Kylie P.
my cousin has tried to save multiple animals from these people and EVERYONE has died or had to be taken to a vet for being very sick, costumer service is horrible always in a rush and just rude in general.
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October 2023 by Sam Taylor
A few months ago we were searching for a baby cornsnake or sand boa. We visited all the pet stores in the area but this one had the best education and advice. We ended up opting for a corn snake and bought a baby coral ghost. She's beautiful, healthy and we stop in every few weeks for fuzzies now. Couldn't recommend this place enough!
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October 2023 by Amy Taylor
My roommate just took off and left 4 Dart Frogs. I knew nothing about how to take care of them This place helped me so much with them. I moved back home and gave them the cute little frogs ? Great customer service and you can visit the cool Turtles ?
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October 2023 by Lew Macc
The reason for the 3 star reviewPros : AMAZING selection, very helpful friendly staff, somewhat high but still reasonable pricesCons from my experience: I purchased an animal from this store after about a month the animal still wasn't doing well, I have plenty of experience so I decided to take it to the vet. Turns out the animal was LOADED with internal parasites. I was also able to find out from a staff member the animal was wild caught a practice that I despise and would never have participated in had I known however I suppose it was my fault for not asking I just assumed it would be disclosed. It seems like a fine store just be sure of what you are getting.
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September 2023 by Zach Douglas
I want to like this place. I’ve been a regular customer on and off for years. But today I went in and saw ALL except TWO of the bettas laying on their side on the bottom of their tiny little 5”x5” glass container.I hate to even buy them, knowing that it only contributes to the cycle of abuse. But the guilt overwhelmed me, and I had to save this energetic little guy from whatever toxic sludge they’re being kept in.Don’t worry, at least one of the fish from that display rack will survive.
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September 2023 by Andy Cochran
Good selection of animals, especially arachnids and ball pythons. Prices seem pretty standard for a pet store like this.
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August 2023 by Jeanna Hoch
Awesome experience! Aidan and Emma could teach a class on customer service. It was also nice to see that these employees truly seemed to care about the animals they're selling. They taught us SO much. "Pampake" is doing great!
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August 2023 by Kris L.
I really love this place! There had been times In the past where I wasn't sure how I felt of this place. But, after going in a few days ago completely changed my mind. They have all types of reptiles, amphibious, arachnids, and etc. They also have a wide variety of supplies for tons of different species. The people working there are very knowledgeable as well which helps. You can also tell all the reptiles are cared for. I highly recommend anyone who wants to buy any reptile to check this place out. Plus if you have kids they will go crazy looking at everything they have in the store.
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August 2023 by Beautiful Believer
Love this place been coming here for years. They are very knowledgeable and have just about everything you would need for reptiles fish bunnies and so fourth.
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July 2023 by William Maikovich
This place is amazing!!! Has tons of fish and some exotic creatures too! I seriously love this place. They treat all their fish/creatures very well too. They have a giant fish thing that eats fish and his name is Walter! They also have real tortoises there! Other pet stores have betta fish in plastic tubes and most die in there. But this place keeps good care of them. I got a healthy crayfish from this place too!
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July 2023 by Jessica Meleah
We've been coming to Nature Box for seven years. The staff is knowledgeable and always willing to answer questions. Most prices are comparable to what you will find online. The animals we have purchased have always been healthy and well taken care of. I definitely suggest this place for all your exotic pet needs.
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July 2023 by Holly Anderson
This store is cool - I'll give them that. The animals seem relatively well cared for although I didn't love that some of the bearded dragons were housed together. They offer no guarantee on certain animals, which I can understand. We recently bought four frogs from them. They didn't ask about habitats or anything we had set up for them, just gave us the frogs and sent us on our way. We did our research and already had tanks set up but I was surprised that they don't really care where the animals are going.Within two days the pacman frog we bought for them died. I wasn't sure if he was dead or playing dead as they can sometimes do and called to ask if there's any way to find out for certain. I spoke with Megan on the phone and found her very rude and more interested in telling me about how they don't guarantee their amphibians then telling me about their care. I get it. Can't get a refund. Didn't ask for one. Was trying to figure out what could be wrong with our frog and/or setup.We'll be getting a new frog. But won't be going back to this store.
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June 2023 by Marie-Joslyn Mayhue
This is long over due but I believe my husband purchased a leather back juvenile beardie from here a week after my baby Sebastian had passed away. My husband and my son fell in love with a particular beardie because it looked like Sebastian so they had to get him but they didn’t have enough because my husband still needed to pay for the cremation services for Sebbies. Long story short, my husband had asked the store manager if he could negotiate a price for the beardie, the store owner was initially asking for $150. The store owner was so kind to knock off $20 dollars. Honestly my guy was very grateful because he got to surprise me with the little guy after i got off work. I appreciate the store owner for having compassion and made a deal with us. He’s been liking it so far, just slowly getting comfortable.
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June 2023 by William Pace
This place is owned and ran by some of the worst people in a pet store. None of them have the same answers. It’s all different. I’m an experienced snake owner and they tried to convince me things about my snake that weren’t even true. The owner is rude and very unprofessional. I’ll get my items and feed from some where else. If you want to be treated like you’re stupid go here. If you don’t then go somewhere else hate to say this but petco is more knowledgeable about let’s then these guys
