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December 2023 by Kofi D
I was in this store and J.D. went a ove beyond, even went to the back to look for what I needed with lots and lots of other customers shopping for Christmas. This was excellent service and with a smile. She deserves a raise.
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December 2023 by Cyn L
This place is nice, well lit and clean. It's a hit or miss depending on when you go. Sometimes you find some great things and sometimes you just have to wait.
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November 2023 by J T
Good sales. Lines aren’t too long. A nice catalog of shoes and clothes. I always buy hoodies from here
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November 2023 by William Maikovich
Lots of choices but lots of them are just plain ugly. Security at the door, although not too expensive.
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November 2023 by Ling Ling
All shoes sold here are defective. Rather that be something as small as the shoe being slanted, or the sole comes out . Minor defects that you wont notice until you wear them for 3 + hours plus. Sadly they DO NOT EXCEPT RETURNS OR EXCHANGES.Clearance here is not worth it! Just go to the regular Nike store .
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November 2023 by Jeremy Schwarz
we started at Castlerock outlet and made our way down to the clearance outlet only because the representative in Castlerock said they have the jacket in the size we need we got down here. The price in Castlerock outlet was $69.99 the price in the clearance store is $99.99. They don’t match the price and they got bad attitudes. It’s funny I still bought the jacket for deafly feel like I got ripped off.
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November 2023 by Lela Federick
Selection was not my favorite for women's shoes. Not in my size at least... Kids selection was great and men's also. Very helpful staff!!
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October 2023 by Artiom Mikhailov
Bought shoes for my son's birthday. The shoes were a little small. Came back the very next day to exchange to 1 size higher but was told that there are no returns/exchanges. This is redicilous. The shoes cost me $120 and were never worn. I didn't want to return it, just exchange it to 1 size higher. This is very disappointing. I've been shopping for shoes at this store for about 2 years for all 4 of my kids, myself and my wife. I will never shop at this store anymore.
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September 2023 by James Brew
Great selection, and really great prices and sales people. I will definitely be checking for deals a few times a year!
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September 2023 by Simple man of Principle!
I'm very careful giving 5?. So far, this store has earned the rating! Great prices, size selections, customer service, clean & organized!
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September 2023 by Shoaib Dilawar
The prices are amazing. You can find Nike shoes for up to 70% off retail prices.The selection is huge. They have a wide variety of Nike shoes for men, women, and kids.The customer service is fantastic. The staff is friendly and helpful, and they are always willing to answer any questions you have.The store is clean and organized. It is easy to find what you are looking for.There is always something new to discover. They get new shipments of shoes every week, so you are always likely to find something you like.
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August 2023 by Zac Roberts
NO RETURNS!!!!!!!Clothes on wrong sized hanger. walked out with receipt didn’t even Make it back to my car realizing it was wrong size, walked back in and said these were marked on The wrong size hangar. Employee Said no returns as soon as I walked back in.Be aware as they don’t tell you that before you buy! won’t be shopping here. Totally worth 30$ knowing they have unfair business practices.I would have rather had the employees assist me with knowing there is no returns or sales are final rather them pester me every 2 minutes if I need help when I just told them that I’m fine.
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August 2023 by Mary Molitor
Beware - dbl check your sizes before purchases. I had what I thought was an XL short from the hanger it was on only to come home and realize it was a 4XL. Store managers wouldn’t let me exchange for the correct actual size I thought I was purchasing. Nike corporate was even worse. Terrible policy especially when customer wasn’t at fault.
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August 2023 by Bee W.
He couldn't find shoes he liked at another store so we headed to this store. It's rows of high racks along the back wall so we hoped to find a style he liked. It was difficult for me to see what were on the top rows. I had to stand a little ways away from the rack and peer upwards. We found some shoes in the style he was interested in and took them to a seat to try. There is a lack of trying on seating. We shared with a lady who had shoes on the small bench as well as on the floor. Crowded but there were no other seats close by. After selecting the shoes he wanted, we wandered around the store to look at apparel and accessories. There are fitting rooms at one end of the store and you can donate your shoes in a bin. They are made into other things so the shoes 'live on'. We stood in line at the register and Gio was our associate. He was pleasant and introduced their member program to us. After completing our purchase, we headed out. As it is a warehouse location, it's sometimes hit or miss. But on this visit, the associates were pleasant and we were asked if we needed assistance while shopping. And he found something he liked so it's always a win. Plenty of parking in the shared lot.
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August 2023 by Lillian S.
Better price than Nike outlet but limited most recent styles. Policy there is no return & that's one if the holdback!
