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August 2023 by Private Name
They never have my size in the shoes I do want, and then they also have very limited variety in terms of dress shoes for women.
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August 2023 by Mario Sandoval
Very satisfied with the customer service especially with helping me find the perfect work shoes and street wear shoes highly recommend this place
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March 2023 by Stefanie Hoedt
Returns policy is illogical and lacking in basic common sense. Same applies to the manager.They would rather I return all 4 items in-store, and then reorder the 2 that I want to keep. Instead of just refunding me for 2 in-store. ??♀️??♀️ But hey, it's free shipping so it doesn't matter to me!! ??♀️
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November 2022 by A J
Love love love this store they have mountains of shoes literally everything you need and the store is very clean. The manager was so friendly and helpful as well as the other staff. Will be back!
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November 2022 by Amanda Bavender
Love love love this store they have mountains of shoes literally everything you need and the store is very clean. The manager was so friendly and helpful as well as the other staff. Will be back!
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September 2022 by Craig Ward
I lived in Aurora for nearly four decades before moving to the great State of Florida. I was recently visiting my son and his beautiful family. While there, we returned to some of our favorite places--Southlands Mall is near the top for our shopping.I needed a new pair of shoes. Off Broadway was my store of choice in the past. That day, a wonderful young lady, Kienne, assisted me. She was courteous and prompt retrieving the proper shoe size in my choices.Why bother writing a review when someone simply, "does their job?" Because too often, people write to complain about service. Sure, we all have those awful experiences. But when someone does the job well and leaves you with a smile and a belief that your money was well spent, that is worth reviewing too. Kienne provided that service for me. Nice job.
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August 2022 by Doug S.
Today my wife and I went to buy shoes, both the young ladies truly seemed happy and we chatted....the mgr helped us navigate the app to save 20.00 on 4 pairs of shoes. You did not feel taken advantage of or avoided us like many others will do because it's easier to let folks wonder lost ...so to the folks, the mgr...keep up the happy and small bantering....you made us feel welcome...very rare in these new times.
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August 2022 by Todd Elliott
Not a bad selection of shoes that I was looking for (light brown dress shoes for men) but very limited sizes. Any employee only walked by. No one checked on me until I was leaving. And he was pleasant enough.
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August 2022 by Bryson O.
Wondering why this place has 4 stars, all the employees were behind the counter staring at their phones as I waited there and as soon as they figured out a customer was waiting they gave me a look like I was inconveniencing them. Thought I was being pranked at first but no, this was very real and laughably rude.
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June 2022 by ZIYAH JONES
It's a great place to get shoes at, totally would recommend this place.
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April 2022 by Tamara Vugrin
Extremely poor customer service. Bought 2 pairs of tennis shoes and both pairs were miss labeled and I was charged a very different price. When I asked the 3 young clerks about the prices I was basically told that I could just leave and not buy the shoes. Totally right but is this acceptable customer service?
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February 2022 by Lauren Parker
Very good place for shoes. Staff is very helpful too.
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January 2022 by Tom Lahey
Lots of sizes but not enough extra wide. Prices are a little steep as well and mislabeled. Paid $85 for shoes that were tagged as $69
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October 2021 by Kacey Fatuch
Shoes aren't organized at all. And staff seems like they don't want to be there. They have some ok shoes and prices but the unorganization makes me not want to go back
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August 2021 by R V
Typically a great store, but lots of their shelves were empty...possibly due to seasonal changes?
