Old Navy in Aurora, CO offers fashion for the whole family, from trendy maternity wear to clothing for women, men, and kids. The store is noted for being very clean, well-maintained, and impressively organized, with a clear layout that makes items easy to find without feeling overwhelming. It provides a wide selection of clothes and shoes. Customer service experiences vary significantly. Some employees are described as very nice, super sweet, and awesome at helping, providing great customer service that is second to none, including going above and beyond to secure items. However, other staff have been perceived as very rude, treating customers awful. The shopping experience is generally pleasant and quick, with friendly and helpful but not pushy staff. Some customers feel the clothes are a little expensive.
I've never actually been in an Old Navy store until recently, and I really liked it. The staff is awesome and the clothes are affordable and fashionable. I'll be back
February 2025
The blonde girl was very nice and provided great customer service. The other employees have always been very rude and treat customers awful as if they shouldn’t be there or ask them anything. It’s really bad. But the nice girl and a clean store are the reason I’m giving 3 stars.
April 2024
Came in to exchange some things and the employees were so so nice! Anna I believe was her name well it started with a A lol she was working the morning shift was super sweet and was awesome at helping me! :)
