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February 2025 by Reese H.
Came in yesterday and asked if they could do a diagnostic on my car and some young guy with tatoos on his neck just gave me the machine for me to do it myself. When I asked him to do it, he gave me a look as if I was incoviencing him. Why work there, if you don't want to help people. I have went to other O'Reilly locations and received great customer service. This one in GVR is the worst.
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February 2025 by Eddie Shafi
The kid in there lied to me about my car battery and told me it had a different serial number on it but the battery was on the computer, so I doubled checked and it was the right serial number, then he told me he doesn't know how to put it on and no one in this store knows how to put it on ,so I went to the O'Reilly on chambers and they gave me the best customer service and this happened today around 8:45am 1/17/2025
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December 2024 by Matthew Massey
They play circus music
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August 2024 by Henry Perez
Very friendly and helpful!!!
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August 2024 by Jeffrey Mosser
Knowledgeable team. If it's not in stock or needs to be ordered, you don't have to worry. They usually have it in a day or two from my experience, but it doesn't necessarily take them long to get it.
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July 2024 by Gary Maziarz
Twice within the last 3 weeks, I ordered something that was "in stock" and ready for pick up in an hour. Both times, they didn't respond within an hour and I subsequently found out it was because they didn't have the items in stock.
Real waste of time. Recommend you call to check on inventory... don't be like me and trust their website
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July 2024 by Gary Shaw
Didn't have floor mats I was looking for my truck and the employees were to busy helping one person !
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July 2024 by joana orbe
Terrible service
The worst customer service by the cashier Alex
If they continue to have staff like, Alex will lose many customers.
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July 2024 by Chris M
Kids/employees doing burnouts in front of the store in company vehicles. Lack of service. Cursing. Waited at front counter forever to get poor service. Recommend new employees
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June 2024 by Chris Mckie
Kids/employees doing burnouts in front of the store in company vehicles. Lack of service. Cursing. Waited at front counter forever to get poor service. Recommend new employees
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June 2024 by Jose Vargas
Don’t waste your time coming here , staff is for lack of a Better word - Useless, They will literally go back and forth arguing between them as to who has to suffer the burden of servicing the next customer in line. It’s worth driving the extra couple of miles and finding an AutoZone. Never coming back to this location.
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June 2024 by Sean Quinlan
So worth the drive for Burger's or Hotdog's.
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June 2024 by Martin Abbott
Great service
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June 2024 by Wayne Banke
Great staff
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May 2024 by Erika Ramirez
Quick and easy to find parts and hassle free in returns with receipts. Parking is tight so definitely pull up cautiously to business.
