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September 2023 by Russell Nelson (KissDSky)
I have used their trucks countless times. Always professional service and clean trucks that are guaranteed for you location and availability, unlike others that "you haul". If you spend $50 on an annual AAA Membership, you save 15% off the rental fee. Pays for itself 2 times over on the first use.
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June 2023 by Braiden P.
STAY AWAY FROM THIS STORAGE FACILITY. if you already rented and we're robbed I have proof of gross negligence and taking them to court. They have been running an inside crime ring and have grossly neglected the safety of your belongings while also demanding that you use their cheap padlocks.
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May 2023 by Cloud S.
This has to he one of the worst storage companies out there. For years; they took payments over the phone. Then they said payments cannot be taken over the phone unless we came in and signed some agreement. I did that. Two months later; they are saying payments cannot be taken over the phone at all. Not to mention, they have raised the rates 5 times in 8 months. Today when I called; the first six times, someone picked up the phone, would not talk and immediately hung up. The 7th time; when I told them about this, excuse after excuse started pouring out of their mouth like vomit. Not even an apology. The "lady" I spoke to; if you want to call her that accused me of being rude because I was frustrated with the first 6 calls, her ridiculous excuses and the fact that she would not take my payment. She said she can't because it's nit a secure line. I asked her if it was the same line they have had for the last year. She said yes. I said okay; you took my payments over the phone until last month, why stop now? She blamed it on the Manager and said she is just an employee. I said regardless of position; you are all cubesmart to me and with your poor representation, you are making it difficult to be a customer. She did not care.
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August 2021 by LeAnna E.
DO NOT USE THIS PLACE. We found water had been leaking into our storage unit for months and had damaged a lot of our things. There was mold and mildew everywhere and our wooden furniture had rotted. There was a water mark over one foot high on a ruined mattress. The woman in the front office was not helpful or even apologetic that the unit had so much damage. She just told us to call our insurance company and went back to her office. I will never rent storage space from this CubeSmart again.
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June 2021 by Unknown J.
I have to update my review, they office staff has always been the best in customer service! I have to say that moving forward I would only use this company due to the excellent customer service and rates!!!
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July 2019 by Joe M.
Communication is top notch. Front desk service is professional and helpful. The storage are is clean. And the price is the best I found in the whole area. Understand that you pay all; monthly storage cost, storage insurance and a one time admin fee.