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January 2024 by Stephanie C.
Manager is no help, did not care one bit. Had a 5 off 5 but apparently glitched at checkout and didn't work. Screenshot the offer on my tablet and had my mom go back to show for proof but couldn't figure out device. Manager would not help out, how is this customer service? A decent human being would help someone out who is struggling not say I can't help you instead. I was busy at home but now I won't be shopping at safeway. I don't want to support a business who thinks your a lyier, starting the year off badly so far.
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December 2023 by Bee W.
This store has more selections than a closer location. A large parking lot. I found everything I needed and saw some good Asian snacks. They have salmon skin seasoned in different ways. And Mochi brand snack bites. Went by the meat department and they had many different meats. The cashier was efficient. The store was pretty clean except for a spill in an aisle. It's a convenient location so I will stop in again.
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October 2023 by D. T.
I switched from Safeway in Golden, to this Aurora location. I can't make sense of dates, on their web-site. They are WRONG. I can't set up anything for auto refill. My doctor send it a new prescription last Thursday. Here it is on Saturday, and it "should be refilled this afternoon." I've not been treated poorly here, but their record keeping is off. I almost wish I had left prescriptions with Safeway in Golden, but I can't be driving over 30 miles just to have prescriptions managed properly. I left Walgreens to Safeway pharmacy over a year ago because of dreadful customer service, and because my mother had a very positive experience with Safeway. What in the world is going on in the pharmacy industry?
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August 2023 by Connie Smith
Debbie in the Deli is fantastic!!!! Shannon, cashier, is my favorite!
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July 2023 by Amber
If I could give a zero star review I would. My husband is on pain management. And has prescriptions for his pain. This pharmacy refused to give us the medication because we are self-pay and we don't have insurance. Show the pharmacist think they can practice medicine without medicine is beyond me. That is against the law and a complaint has been made to the Ada. So if you are self-pay and you are needing pain meds. Avoid this pharmacy like the plague they are nothing but rude and do not care if you go into withdraws because of the meds you are on. My husband's primary care doctor decided he needs this medication to function. It is not for the pharmacist to decide whether or not we can have it.
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April 2023 by Randy LeBlanc
Horrible customer service act like they didnt want to help me
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March 2023 by Elaine H.
I like this store will travel over 15 miles to shop here the employees are sweet and they go out of their way to help you Ray the cashier he is what we call old timer 43 yrs with the company and he has a nice personality which makes shopping here awesome!!!!!
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February 2023 by Edith Borrego
I just want to say that this store is always cleaned and stocked. I want to give a shout out to the floral gal who always does an amazing job with the floral arrangements and especially when you walk through the doors and BAM the Valentines set up was AMAZING! You out did yourself girl! YES!! Good job!
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February 2023 by Judith Benson
This pharmacy has always been so amazing. They are so helpful, efficient andPrompt.
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January 2023 by Michele M.
This is the 2nd time I have done curb side pick up and both times I have had item's replaced for an item being out of stock. I completely understand things go out of stock however, both times this has happened I've been charged for the larger amount not the sale amount. After bringing up to the associate they did mention it does happen often. Nice associates however, check your receipts.
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January 2023 by Yamileth Munoz
I've been going there for years. Christa has always been helpful and very nice to me. I like the staff that has been there for a while. Had a terrible experience with one of the newer male staff. Not willing to switch pharmacies yet. Can't beat free mail delivery and drive through is always open.
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December 2022 by R.A. Hathorn
I came from CVS and Safeway is much less busy and their delivery program accepts my insurance .They also have a drive-thru, so those are all plusses. However, I wanted to ring up two items with my pharmacy order and was told they only ring up prescriptions. I could understand if someone walked up with more than five items, but I had two. There is also no sign denoting this. I already waited in line for the pharmacy, why should I have to wait in line again to get two items? Crazy, and I can always get the two items elsewhere. Their app is also terrible and doesn't display accurate information so I'm always having to call because my scripts aren't ready when they're supposed to be. If the app worked, it would save both my time and the employee's who wouldn't have to sit there and look it up.
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November 2022 by Lisa matadamas
Super friendly and very helpful. Thanks
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October 2022 by Lindsey Pekas
They always have my meds, there's rarely a wait, and they are very helpful. The drive thru is great too
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July 2022 by Nathaniel D.
My wife and I have been shopping here for the last year and a half. My wife is always clipping the digital coupons. She had finally got me to do the same. I hate shopping so going into the app and looking at sales and deals I thought I would enjoy. Boy was I wrong. Today will be the last time any of our money will be spent at an Albertsons/Safeway. We even have prescriptions filled through them. When you are shopping either in store or via the app make sure that you read and magnify the ad or the price in the app. It is completely a wash if you don't "read the extra fine print!" I hate King Shoppers as their stores always seem crowded and dirty, but at least what price you see is the price you pay. Albertsons that why you were chased out of Texas cause you couldn't make money without cheating your customers. We had the same exact issues there, and we thought you had learned better business practices by now. Guess you can't change the sport on a leopard after all.