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October 2023 by Veronica Rodriguez
Got my COVID and flu shot. No wait
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September 2023 by Mike C.
Bought a LG fridge on line at Sam's. Ice maker does not work. Contacted Sam's, they said they had nothing to do with it that i had to contact the vendor (LG). I tried to explain the charge was charged by Sam's and they had everything to do with it...to no avail. Contacted LG they took 2 hours of my time "troubleshooting" the icemake over the phone. Finally agreed it was defective and said they would send a new one out THAT I HAD TO INSTALL!!They emailed me the instrutions, BUT NEVER SENT OUT A ICE MAKER. I contacted them several time but got NO HELP. Finally recontacted Sam's and requested a manger and was then referred to some company called HALODISTHD. Called them was told they would be sending out a emial to set up a time for the junk to be picked up... NO EMAIL for over a week.longer story short finally after 1month and 5 days I supposedly have a pickup time between 10 and 2. How kind.Do not use Sam's club if you expect what you buy to work, of if you want ANY KIND OF CUSTOMER SERVICE!!You would think that with the amount of one star rattings they would get their managers to fix the porblems. Just goes to show they are making way too much money because they don't have to fix problems to make their money. Costco, here I come!!!
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August 2023 by Theresa D.
What's going on with the meat dept. Bought a rotisserie chicken and it was mostly raw and didn't smell right. Ended up tossing. Bought sirloin steaks for knobs.i was so embarrassed as they were pretty much unedable. I has also bought some sirloin at Kings and having guests and needed more. The kings Soopers meat was great. They were marinated and cooked the same. Sams totally ruined our party. Won't ne buying their meat again. Switching to Cosco
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August 2023 by deboy69
Called to see if they had a hard to find medication in stock before I sent over a refill order. Refused to tell me if they had it in stock.
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April 2023 by Tom Weeth
Store thinks men don’t wear pants bigger than a 32 waist guess we’re all sopose to be skinny and when I asked why you don’t carry gold peak sweet tea anymore I was informed because it’s gross and that leaf is healthier I said then why do you have so much of it because everyone thinks it’s gross leaf tea always looks like the tea bag broke in it to witch isn’t healthy so lately can’t find anything that I use to buy there to witch doesn’t make since you can find like gold at Walmart might just do like everyone else and shop Amazon I’ve been shopping for years at sams but lately it’s getting bad
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February 2023 by Simon Gonifas, Realtor Keller Williams DTC
This is my favorite store to go shopping. Always can find good deals on the meats. And there are some low carb favorites I like to buy.
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February 2023 by Kendal S.
Enforce the way the arrows point at the gas station! It's not ok that people are trying to skip the line going the opposite way!
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January 2023 by Gabrielle S.
This club is pretty great! Employees are wonderful (except one of the front door greeters she was very crabby). I will keep coming to this specific Sam's just to get the chance to be helped by Karen again. If a ray of sunshine and your grandma had a baby, that would be her. She absolutely made our day. Sam's, whatever you do, don't let Karen go!!
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December 2022 by Jibril Lawal
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May 2022 by Narine
Thank you very much for your hard work especially during the difficult Covid times. Your pharmacy’s team was one the few that maintained professionalism and empathy through these difficult last years. Especially would like to call out pharmacist Tim, new employee Jesse. Also thanks to the technicians Sarah, Gary and Jolene. Thanks again from me and my family.
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April 2022 by Adrian W.
Rudest customer service experience ever. My 15 year old and I were checking out and we were wearing our work and school attire and the front end worker at the self checkout treated us horribly . We were given very rude side eyes and dirty looks and i don't believe you should be working with customers if you're gonna be biased. myself Working with many people everyday and I would never treat anyone like this and i am saddened to write this review. she treated me and my son like garbage. I feel like the worker should not have treated us like that, we treated her with respect and kindness. I do not believe she should be working in the front with customers if she has that attitude. Especially being a front end lead.
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April 2022 by JoJo E.
Their prices are really good and selection is great. The employees are friendly and helpful but don't appear to be very happy to work there. I don't get it. There weren't many food sample stations, sadly. After shopping we were hungry for a couple hot dogs. Got them and a slice of pizza and drinks for around $5 so that's good. Dogs were terrific tasting but the condiments station was packets of mustard, ketchup and sauerkraut so lots of packaging waste there and my hotdog bun was ice cold! They didn't warm up our buns so they crumbled easily. :( There weren't enough tables to sit down at so that really sucked!! Overall it was a decent experience I'll definitely be back.
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March 2022 by Lara B.
Zero stars. Worst Sam's ever. Every time I come in to grab something they have aisles blocked. I'm a long time shopper and I've never had as many problems shopping as I do at this store. Seems like a poor planning problem and should be something that the management is addressing... nope! They're losing sales because of it! Several customers were there this time with the same problem.
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January 2022 by Bee W.
Stocking up on toiletries and basics. Great price on gas as well. The parking lot is large enough to accommodate the number of people who come to shop. They brought in the shopping carts frequently to ensure shoppers weren't short. And while there were some items out of stock, most of what I wanted were available. I picked up beef, chicken and trout. The quantity is large so I have to separate and individually package them when I get home but I like not having to buy these weekly. If you have freezer space it's convenient. Otherwise it's not great. There were a lot of people checking out and they do have a scan and go option to pay so you can avoid the registers. Self checkout is another option and I usually use this. However, you cannot split payment credit cards in the self serve register. They had two associates verifying receipts at the door and one of them I've seen all the years I've been shopping here. She's always cheerful and efficient and I appreciate her a lot. Also like that there's a liquor store next door so I can pop in to pick up some wine when I have a party to attend.
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December 2021 by Angelique F.
Quick, easy pit stop for gas any night! Love that the SAMs app works on my phone to scan membership and pay - perfect!!
