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December 2023 by Melissa H.
Our family shops here weekly and always have a great experience. Huge fan of their Scan & Go. It allows us to scan as we shop and check out via the app bypassing the lines at the registers. Their curbside pick up is another excellent service that we take advantage. Perfect for picking up our weekly staples.
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December 2023 by mgshouldice
I like Sam's Club but they're emphasis on pickup customers now taking 16 parking spaces by the front door is ridiculous. I am considering canceling my membership over this. The parking there is getting very inconvenient. Why would you take some of the best parking spots and give them to pick up customers by the door. Someone was not thinking at all.
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December 2023 by Salwa Khalik
I would not recommend this location to anyone. I called before I drove 30 mins to the location in regards to the iPad Pro. The gentleman on the phone said he had 6 available. I spent close to $600 dollars in groceries and after we paid I gave them a tag for an iPad Pro to purchase which is over $1,049. They decided to bring me out a box that was messed up and clearly open. I asked the cashier to please bring me a different one that is new. She called Trudy( I believe that’s her name) and she said they’ll all be the same and she will not go back to switch it out. Why would I spend money on something open and clearly used, I would like a brand new iPad in a box that is not open or used. I guess Trudy was too tired or just doesn’t care to work because she would not go back to get the iPad. Not quite sure why they hire workers who are extremely rude and not helpful. When we asked why on the cashiers phone does it say there are 6 available and why when we called they said there are plenty in stock why she only has one that is used that she is trying to sell as new. Her reply was that maybe someone stole them. It’s unfortunate that employees have no sort of customer service skills and are lazy and disrespectful to customers.
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November 2023 by Terry Teske
Well laid out and easy to find things. Well stocked with items I buy regularly. Good meat and seafood selections. Good vegetable selection. Scan and go in the app is outstanding.
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November 2023 by Nicola Walker
Wonderful location of Sam’s Club. Well stocked with great meat selection, kind employees. Kris in particular was a very kind gentleman with endless patience helping my mum and I get our new TV into our small sedan.
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October 2023 by Carlie C
Always have everything I need plus more! But who hasn’t said that before? I like Costco and Sam’s for different reasons. It’s nice that they have different Randy’s and choices on a lot of things. Go to the Sam’s and download Ibotta first, then you can get access to discounts and I highly recommend doing Scan and Go. So easy! And you also get .9 % discount on most items when you scan that way!
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September 2023 by Josh Magda
Nice Sam's club. Definitely need two people at exit door all day on Sundays. The person checking receipts was very slow and when there was only on lane open the line was incredibly long.
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September 2023 by abswawo
I dont know you or care about you, so workers here need to stop taking out their anger on customers. Especially the checkout asian lady and white ladies.
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September 2023 by Alana Costello
Took a while to talk to someone at the tire center, had several people pass by me without asking if I needed help with anything. When I was helped, the service members were really nice in helping me and making sure I was taken care of if I had any questions.
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September 2023 by Mike C.
Bought a LG fridge on line at Sam's. Ice maker does not work. Contacted Sam's, they said they had nothing to do with it that i had to contact the vendor (LG). I tried to explain the charge was charged by Sam's and they had everything to do with it...to no avail. Contacted LG they took 2 hours of my time "troubleshooting" the icemake over the phone. Finally agreed it was defective and said they would send a new one out THAT I HAD TO INSTALL!! They emailed me the instrutions, BUT NEVER SENT OUT A ICE MAKER. I contacted them several time but got NO HELP. Finally recontacted Sam's and requested a manger and was then referred to some company called HALODISTHD. Called them was told they would be sending out a emial to set up a time for the junk to be picked up... NO EMAIL for over a week. longer story short finally after 1month and 5 days I supposedly have a pickup time between 10 and 2. How kind. Do not use Sam's club if you expect what you buy to work, of if you want ANY KIND OF CUSTOMER SERVICE!! You would think that with the amount of one star rattings they would get their managers to fix the porblems. Just goes to show they are making way too much money because they don't have to fix problems to make their money. Costco, here I come!!!
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September 2023 by NL N
Joe the manager and the crew at Tire Services were so lazy and noncompliance. My tires receipt showed warranty tread 2/32 then you can work on it and my 2 tires tread were almost 3/32 but they were so incompliance and ain't tryna do the work for rotate and balance early in the morning then tell you that they are not allow to work on it. Such a shame for being lazy. I went to Walmart, same company, they said they should have work on it. Then I went to different Sam's club and they have no issues with it. Clearly showed that Joe the manager and the 2 staff were being lazy and not trying to do the work. Wow. Not bringing my car back for services.
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September 2023 by K.B.
This is a nice sams club. friendly employees, great variety of meats and produce. Could of gave 5 stars. However, the person who served me a hotdog from the lunch counter handled money; then, without changing gloves or washing hands, proceeded to prepare my hotdogs with the same gloves contaminated with cash! It's not cool. Come on, sams club, get it together.
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September 2023 by Theresa Donovan
Nothing like biting into a half cooked rotisserie chicken drumstick. On further inspection it wasall half cooked. Also bought sirloin at the same time. It was grisly and smelled and tasted horrible. Ruined a kbob night.
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August 2023 by Theresa D.
What's going on with the meat dept. Bought a rotisserie chicken and it was mostly raw and didn't smell right. Ended up tossing. Bought sirloin steaks for knobs.i was so embarrassed as they were pretty much unedable. I has also bought some sirloin at Kings and having guests and needed more. The kings Soopers meat was great. They were marinated and cooked the same. Sams totally ruined our party. Won't ne buying their meat again. Switching to Cosco
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July 2023 by michelle coelho
I always enjoy scan and go.. I get everything I came for and can leave when I want and avoid the lines. ?