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November 2025 by Pastor Geneya Mershon
Thank you so much Veriana(Val) for open my account. However Brenda very rude trying on Saturday October 11,2025 . She was very rude and going speak with management on level customers service.. Brenda is not great at her job and try be helpful but you not a lawyer so I will let my lawyer now and she need know audience before she give advice. I am going let Rick know as well she not that helpful because try deposit a check and did go well she keep giving advice that was not need. It was great at first when first open this location because of Brandy and Rick was amazing all always . I do feel like Brenda need know that she not lawyer and she need stop give advice to wrong audience. I do know banking 101 because have many banks I do use. I did still put money in my account because need too any ways did get the check deposited but got handle with someone else like lawyer. I am going let my lawyer know about this bank account because don't want any issues on my accounts go forward. I want make sure my account is open because Brenda was acting weird about my account don't know why ? She start writing my name on form without my permission.
Pastor Geneya MA Mershon
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November 2025 by Brad Brown
I came in right before closing time and thankfully Lynessa was incredibly helpful and went Above and Beyond educating me how amazing SSFCU is. After undergoing a treatment I was unable to manage my amounts but after meeting with her again today we were able to get everything back on track and overall my experience here was very outstanding! She is very educated and confident in her work! Whoever has the pleasure to work with her is very lucky and deserves to give her a raise. Thank you Lynessa very very much for your empathy and being understanding to my situation and overall getting better. Everyone should go and all for her!!! Thank you again very much!
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October 2025 by Sc Bar
Friendly staff. I needed bank statements dated back three months each transaction due to a house loan requirement by Veterans Loan. Very friendly and accommodating. Staff were great. Also had my credit card number stolen at a coffee shop and used with frivolous charges. This bank helped guide me through the fraudulent charges. I highly recommend a person to join.
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October 2025 by Carly Zody
Brenda Hernandez gave outstanding service cashing in an IRA. Very knowledgeable and detail oriented. She is an asset to your organization.
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October 2025 by Alexandria Batiste
Still sad they are not close by but always happy to come in. I’m always greeted and given excellent service and reminders about my packages or if there are promotions or new information. This time Esmeralda and Denessa helped me and they were so professional and helpful. I love ssfcu !
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September 2025 by TC
Customer service was awesome, professional and kind. Miranda was very helpful and knowledgeable. I was there to open an account and it didn’t take long at all. Great services
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August 2025 by Amber Jennings
Lynessa and Brenda were so helpful. I had some fraud from a diffetent pull money out of my Security Service account. They helped get new accounts open and put my mind at ease. While the other bank has been less than helpful. Thank you so much!!
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August 2025 by Dan Whetstone
Brenda was great in getting me signed up for a new account. And she was able to get all of my beneficiaries straightened out. Highly recommend SSFCU for all your banking needs.
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August 2025 by Stacia Whetstone
Brenda is an absolute asset to your credit union. She knows her job very well is very helpful. Gives you ideas and hints and is very high in our customer service. If I own my own business, I would definitely hire her. She is definitely a keeper. She is great thank you
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August 2025 by Rick Coughlin
My wife and I had an awesome experience while opening new CD's at this location.
Brenda Hernandez was very professional and informative during our visit.
All other associates that we had contact with were also very helpful and courteous.
This new location is bright and meticulously clean.
I highly recommend taking your banking business to this Security Service location.
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August 2025 by Jennifer Gatewood
Lynessa was amazing. I've been with SSFCU for years but my parents are new but this experience stands out for me. She made us all feel comfortable and she was so kind and professional. She explained new products to me and showed us how to take advantage of the perks offered. Very happy with her service!
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August 2025 by Michelle Smith
Loved working with Lynessa and Rich. Great service.
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August 2025 by Josh H
Great staff! Donnie helped me out today, he was very professional, friendly and upbeat.
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July 2025 by Maria Garcia
Brenda went above and beyond to reestablish my accounts after fraud. She stayed late till 6.34pm and verified everything was correct. She set up an appointment for next week to follow up too. Thank you so much Brenda!
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July 2025 by Marie Boling
Thank you Bobby for Exceptional Customer Service…We felt Very Welcomed with everyone at this branch…
