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January 2024 by S. Lynne Brownbrice
They had the shoes my doctor wanted me to wear .. thanks
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May 2023 by Daniel Rodriguez
Today I came to get some shoes that costed $180 size 6.5, but then I saw other shoes that were cheaper and asked for the same size and he said they didn’t have them, after that I left and had my mom go back in and ask for the cheaper pair, same size and apparently they did have them that time, this is unexceptionable I can’t believe they would try and sell me the more expensive pair when I told them I wanted the cheaper ones that they did have, but they told me they did not have them. Not buying from here again if that happens, worst place to go shopping for shoes, please don’t go shop here!!!
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April 2023 by mia portillo
I literally applied like 2-3 weeks ago . They make u turn in ur social security and ur ID for them to not even call you and let you know when you start. I’m not the only person that this has happened to, the same thing happened to my friend . When I called they just said they were going to get the manager and they hung up. I never got a call back nor an email. Very unprofessional.
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November 2021 by Steve Jackson
Stopped in just to look saw a pair of all black air max. Price was 74.99 looked at 3 other pairs, 2 being same with the newer bigger air pocket. The associates where helpful in finding a pair that fit my fat feet. I go to ring up and they pop up at 119.99. I explain that all the shoes I looked at were priced at 74.99. The associates check and inform me they're priced wrong. Well that's fine but you have 2 priced wrong. Rather then adjust the price for inappropriate pricing the kid says I can do 10%. With that's only 12$. He was unwilling to rectify the mistake so I walked. Not bad kids by any means but this is why folks are moving away from retai and ordering everything..
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July 2021 by Jona Charette
Bad customer service! My son was waiting for a pair of shoes, the shoes were given to someone else, these shoes were the last pair, no apologies, no trying to make things right…nothing!
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May 2021 by Devyn Standish
This store has really sharpened up. Staff are very friendly. New management is also fantastic. Will shop here again!
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May 2021 by S Finch
Very disappointed 2dy.. they had a display pair of all white air max which just happen 2 be the last pair in store so I got that it might be a little dusty so I can work with you a little.. so I asked for some fresh white shoe strings 4 the discount they were all out so how about a discount period then he asked they came back with 20% which ok koo.. the display price of shoe says 69.99 we take it 2 the front with the same person helping us he pulls out the piece that shows price & trys 2 charge us 99.00 instead of what it originally says so he had 2 go back 2 the manager again to get it approved like what you mean it says what it says so it is what it is I'm thinking 2 myself tryna stay koo. Thank goodness the manager agreed so in that process we are examining the shoe & it has creases in them & a orange stain on the side & the wanted 2 sell it to us anyway.. just unprofessional and our worry is that they're gonna put it back on the shelf & sell it 2 someone else.. not koo & we usually don't have a problem but 2dy was something else... also I was sober so my patience was super thin..
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May 2021 by ¡
subtly rude employees, try to delay service to continue conversations amongst each other
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August 2020 by KING OF VOICE MUSIC _Official KOVM
Lots of good shoes
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August 2020 by Cynthia Murray
Favorite place to buy shoes! On the cheaper side but great quality!
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April 2020 by Samuel Marsh
I tried 2 nights in a row n both times I counted 4 sales people doing nothing n I could not get any help or service n assistance...
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March 2020 by Latrish Smith
Sale person Ahj was so amazing! She was very helpful and polite she made my experience very quick and easy. Unfortunately her coworkers weren’t so helpful they were standing around why Ahj was the only one working hard making sure the customers were getting the attention they deserve. This young Lady deserves a raise!
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December 2019 by Toya Castillo
The employees were hiding in the back when you would look for them to ask them about a shoe size. I had to stand there for awhile till they were done chit chatting. And then when they finally peaked out they didn’t want to help you. I’m about to drop over a $100 on shoes and that’s how you treat your customers? I guess I shouldn’t expect a whole lot of work ethic since they just hire teenagers.
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December 2019 by Mia._.Naudexer 1
The staff were super nice. My 1st time going there and they were very kind. Thank you!
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August 2019 by Yosie A
Bad customer service at the AURORA mall they couldn't except refund even with my receipt they required the physical card as well! But when I contact Park Meadows location they said "as long you have the physical receipt no need to have the card". I really think the AURORA store location "ghetto mall" they just don't want to take a hit of a return for their store!!! Such a horrible customer service. Another reason I don't go to this stupid location
