-
November 2023 by Ram
I was looking for Mazda CX-90 and Ryan Weir responded to my email when I sent a message via mazda website.He was very knowledgeable, professional, very polite. Handled the customer with great understanding of the car.I didn't buy the car but writing this feedback based on how well Ryan took care of me as a customer.
-
November 2023 by Sienna Hoff
This was my first time buying a car, and everyone at Schomp Mazda made it such an easy and enjoyable experience. Gerald was absolutely incredible. He was so kind, and he never pressured me into anything. I would recommend him to anyone buying a car for the first time. The manager, Avery, was also wonderful and made me feel very comfortable. Osama was very kind as well. Great dealership!
-
October 2023 by Austin Barnes
Absolutely amazing. Quick. Easy. Pain free. From getting the best price on our trade ins to how quick and smooth the rest of the transaction went. We got a Mazda for my wife in early September and we had such a good experience that I went back and got one for myself. We worked with Scotty both times and let me tell you, that man really cares. He’s not just another salesman. After everything gets signed you meet up with DeeRay who will walk you through EVERYTHING about the car, answer any questions you have, help you make any adjustments, all while having a huge smile on his face having fun. We have 2 brand new cars now so we won’t be in the market for a bit but I have been recommending friends to there since we left the SECOND time. 6/5 stars
-
October 2023 by Katrina Giardino
Thomas is the best! Honest, friendly and all around a great person to work with on getting the vehicle you want! Everyone at the dealership is super friendly and they make the car buying experience as quick and painless as possible. I'm super happy with my purchase from here.
-
September 2023 by Hien Vo
“Osama” and “Avery” are the names you need to know if you’re headed here to buy a car. They’ll take great care of you, I guarantee it.No stressful, anxiety-inducing charades here. Just straight business, the clean way.That price you saw online? It’ll still be the same when you arrive on-site. Or even cheaper.Those bogus fees and charges other dealerships add during the purchase process? Missing In Action here.I’ll never forget this place, especially Osama and Avery. These two individuals stood by me every step of the way and made sure there were no stones left unturned. I was made fully aware of what the expectations were and they somehow managed to exceed mine. Now that’s what I call a magic trick.If there’s any way I can convince anyone to trust my reviews or experiences, it’ll be this; I don’t recommend any service or product I wouldn’t use or buy myself.
-
September 2023 by Tyler thomas
I recently purchased a used vehicle from Schomp Mazda. The Customer service was excellent. We actually came in initially to look at a different vehicle than the one we ended up purchasing but decided to pass on the first one as it wasn't for us. Luckily they had another vehicle we were interested in and our client advisor, Thomas Darnell, quickly arranged for a second test drive. When we returned, he talked us through the entire purchasing process, offered us the many different options with the utmost honesty and professionalism and absolutely zero pressure. He answered the many questions we had throughout the entire process with ease and was very knowledgeable. It was great experience overall. I would highly recommend Schomp Mazda and Thomas Darnell to anyone. We are very happy with our experience and purchase.
-
August 2023 by Jay Julian
I wanted to provide some positive feedback from my experience with Schomp Mazda and Steven Dominguez on 08/03/2023. The day before our purchase, my wife and I drove a comparable Mazda CX-30 and sat down to make a deal at another dealership in Colorado Springs. The process of getting our trade evaluated and getting upfront pricing was a nightmare. The worst part being the trade evaluation by their sales manager started with a great deal of disrespect that immediately ended our trust in the process. While he never spoke to us again, and the salesman negotiated a higher trade-in offer ($10,700) than we received from Schomp Mazda, the person made such a horrible impression that we walked away before they ran our credit to finalize the deal.On the other hand, all of the fees (or lack of dealer handling fees) were clearly advertised on Schomp's website. And, Steven Dominguez was extremely pleasant to converse with even when he said that trade in values are tricky in Colorado because the effect of hail damage (of any amount) that may be present on any vehicle. He politely and professionally reassured us of no additional fees or surprise fees, and even went out of his way to say that he'd offer a line of optional coverages and protections with no pressure to take any of them - and that declining any add-on would not affect the price or finance terms offered. He offered the one price, one person, one hour experience would still apply even if we had to bring the car in for evaluation, but also did some pre-work to estimate a $10,000 trade-in value site unseen and pending a real offer in person. When we came in, the way we were treated and spoken to was professional and lacked the disrespectful, demeaning attitude we experienced at the other dealership. When the offer for the trade-in was presented ($10,000), it was carefully explained and we accepted without haggling. We took the low offer because we were comfortable (professionalism and respect are important).Again, I can't thank Schomp Mazda and Steven Dominguez enough. Steven was amazing to work with by phone, email and in-person, and I would highly recommend family and friends to buy from Schomp Mazda and Steven Dominguez.
-
August 2023 by Yuliia Hladenko
Unfortunately, we were really disappointed with the service here. We came in the morning to have a look at one of the cars. We agreed to come back in the evening to buy the car. I asked if I had to leave any deposit but the salesperson assured me there was no need and they would keep the car and the keys until evening. When I was withdrawing money in the bank, the salesperson called me to let me know that the car had been sold. So you should keep in mind that their policy is first come first served. No one told us anything about this. We were just offered more expensive options. Luckily, we found the same model in Broomfield. The price was lower and the service was excellent! That was a blessing in disguise. Schomp Mazda has lost our family and friends as their customers forever. Thanks to this negative experience, we found a better option and discovered a more customer -friendly dealership.
-
August 2023 by Jess Singleton
We had such a wonderful experience buying a car here. We went to a different dealership beforehand and didn’t have a great experience with typical car sales tactics. The people at Schomp were helpful, knowledgeable, communicative about every step, and kind. Shout out to Ryan who was our sales rep! He was great in supporting our car decisions and providing information every step of the way.
-
August 2023 by Emily Blinn
I came in two times, first to get information about a car, and then again a month later to make a purchase. On my first visit I worked with Kelsey who was very patient with me in answering all my questions and giving me as much information as possible so I could make an informed decision. She could have moved me along quickly since I wasn't buying, but she didn't and I really appreciated that.Follow-up communication wasn't overbearing and very respectful. Never once did I feel rushed or pushed into making a decision. When I came back to buy,I had the same experience. I'm very happy with my purchase but even more importantly, I'm very happy with the kindness and support I was given.
-
June 2023 by Co H.
I contacted this dealership on June 2nd expressing interest in a car. After several messages with a salesperson (let's call him R) I was advised I could not use the financing already set up with my CU because the main branch was out of state. Because I was really interested in the car I agreed to fill out the financing on line. I learned my credit was run 7 times that day. So I figured the process was started. After advising R that because if my work schedule I wouldn't be able to get there until Tues afternoon. I felt he didn't care and responded with ..I hope it will still be here. I didn't hear from him the entire weekend. I showed up around 530p on Tues June 6th. Took the car out for a test drive. As I was leaving I advised him to start the process. I returned with the car around 610p only to find out nothing was started. Another employee then came to me and indicated things were to be started. (Let's call him T). The entire process took over hours and I left with paperwork not complete. Promised to have it brought to me in the next 24-48 hours. It was 17 days......and I had to go to them to get it all complete with a "bill of sale". During this time someone else (call him E) contacted me via email saying all was done. He then left me a message on the 23rd right before I left my house stating a part of what we agreed on was intact not complete and that he was going to contact MY insurance to get it done.....UNACCEPTABLE. I contacted E before I left my house to battle traffic and use gas I shouldn't have to and he was rude and argumentative. He never showed his face or apologized to me directly. WOW!!There is no acceptable reason for taking 17 days to complete the sale of a car!!! All I got was the run around.....will NEVER return to this dealership.Thanks for letting me vent.....
-
June 2023 by Thea Daniel
I recently bought a vehicle at Schomp Mazda and overall had a great experience. Osama provided great customer service and listened to my needs and wants when selecting the best vehicle for me. He delivered on ensuring my car was detailed and expedited my tinting service. My only downfall of the experience was the amount of time I was in there handling paper work. But again pleased with my experience and purchase.
-
June 2023 by Kim Cook
Robin made the process quick and easy, she picked out a beautiful car for me to test drive - it’s like she knew I would instantly fall in love with it and have to have it! She is very knowledgeable and great her job! Be prepared to leave with a perfect fit if you choose her as your salesperson!! Thanks Robin!
-
June 2023 by Thomas Roemer
The process of buying a car was pretty much seamless. Andrea communicated effectively and in a timely manner. The signing of documents electronically allowed me to close the deal from thousands of miles away (Okinawa) made it easy. Thank you for having an excellent staff and system.
-
June 2023 by Lasalle Pinnock
I have to give Schomp Mazda 5 stars!! Everyone we worked with great and no pressure at all!! We went in not expecting to buy a new car and drove off with a Brand new 2023 Mazda CX-5!! Ryan was the 1st salesman we worked with and set up our appt and helped us decide to even come in and look at cars! We then worked with Thomas who sent over the application and worked with us at the dealership!! Thomas explained everything to us thoroughly!! He explained our rates and deal and made sure we knew exactly what we were paying for!! We looked at our car and decided to buy it and then Deray went over all our features in the car thoroughly to make sure we understood them and how they all worked. Overall everyone was great and very helpful!! We didn't feel any pressure to buy our car. So glad we went with Schomp though! Thank you Ryan, Thomas, and Deray! We love our new Mazda CX-5!! If looking to buy a new car strongly recommend Schomp Mazda!!
