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January 2024 by Omayra Ir
Jaime was very courteous and friendly. He knew his stuff.Thank you
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December 2023 by Raff Salinas
Little pricey, but good people working there
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October 2023 by Vinnie Romero
One of the hardest companies to work with as far as renting a unit. My price started off pretty reasonable and now I’m paying about $70 more because of increased rent. And I have to jump through hoops just to make a payment. I should’ve gone somewhere else!
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July 2023 by James Robinson
I truly think the Mangers have ditched the property. It's 11am and can't get inside to my unit. Reached out to corporate and nobody can get ahold of them.
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July 2023 by Thelonious Breskin
The hours posted on the website are different from those posted on the property. This was not ideal to learn after driving 30 minutes to my unit. Upon my return, I realized the management chooses not to honor the posted working hours anyway. This was exceptionally inconvenient, as one instance of this occurring involved management's decision to cut the locks off the unit (which I had paid for,) charge me for a new lock (not cool) and raise rates to "serve me better." In other words, I drove to the unit during working hours, found there was no way to access my unit, and found also that there was no way to remedy the issue until the next day. I know this may be challenging for management to understand, but my life DOES NOT revolve around finding time to make it to the storage unit on their schedule. Also lower my rates if you're just going to screw with my weekends. that is not serving me better.
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July 2023 by Julie Lorince
Tank was extremely helpful with getting a unit for me the same day, and at a great price too!
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June 2023 by Adam Biffar
Had a break-in last year and all my things got tossed. Most was covered by insurance but some was not. Had to close checking account as checks were stolen, and that caused two checks to bounce and a few return fees for card swipes that were in process. No financial compensation from the business.
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January 2023 by Prezli
I had to help a friend move many of his items from a large moving truck into a storage unit and it took longer than we planned but an employee allowed us to stay after hours to finish so we could get the truck back to U-Haul first thing in the morning & I thought that was so nice of them.
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November 2022 by Stephen Lantz
This storage facility is very clean and well maintained. Security is never lax and staff are happy to provide help when it is needed. We had a very good experience while renting a unit.
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November 2022 by Angel Hale
So they have there hours CLEARLY posted but this is day 2 of the office not being staffed... I called the after hours number to contact someone and was told that they were closed on Sunday, but would be open on Monday. We come at 11 and the office is still closed. And apparently there is no one available to open the unit for usage
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September 2022 by Mercedes Travick
I would not even give this place a one star anymore since CHRIS has left this place the "Manager" (LOL) "DESTINI PRIETO" she never works she has a bad attitude. I was told misleading information so when I got there to pay I was a little confused by the amount. So since she didn't want to do her job and find out who and why I was giving the wrong information. She rather have an attitude. I didn't want to leave until she did her job long story short she called the police on me and my 3 (kids that are under 10) and so we waited, and at the end of all of it SHE STILL HAD TO DO HER JOB!!!!!!!!!!!!!!!!!!!!! I got the information I was requesting from police I will be moving my things out of here and will never to business with this company again.....anybody who reads this at that this company all of the positive reviews are about CHRIS...you should have never let him go at least not for her.
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August 2022 by john r
I used to like this storage but honestly iit has become pretty unprofessionalThe manager lives here but seems like she takes breaks all the time, the office is always closed and you can hear music upstairs pretty loud when it’s business hours, like literally she’s never there when you need herOne time the gate broke and she had no clue on what to do and I had to literally tell her to open the side gate which she could’ve done 3 hours earlier, 5 trucks were waiting to get in the facility like cmonIm moving to security self storageI’ve been trying to give them my 7 day notice but literally it’s impossible cause no one is there and had to call and they said they “left a note for her” which to me that’s not a confirmation
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August 2022 by Vanessa Frazier
Given an access code that did not work. Called the emergency number several times with no response. Attendant no where in sight.
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July 2022 by Enock Opoku
Ole was very nice and ready to help me. I really liked the environment
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June 2022 by Anthony Lafountain
Very clean very professional maintained storage property.Very happy and confident with this location and StorQuest Self storage
