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October 2024 by Roger Mansfield
Outstanding good job
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October 2024 by Audja
If I can give a zero I would. I dropped a faux fur rug off their and they person working there said they stopped cleaning industrial rugs but mine was from home and had a tag that said dry clean only. She said oh ok you should be fine. I left the rug there and she gave me a receipt telling me to pick up in a week. I received an email 3 days later stating that it was ready for pickup. I went to pick it up and they said there is no such rug there but they see it in their system give it a few more days and they will give me a call when it comes in since I received a misleading email. Well 2 weeks went by and I heard nothing. So I decided to call and the lady said oh yes it’s here but it’s not clean. She states we don’t clean real fur. I’m like huh… it’s fake it has it on the tag. She then says idk why you brought it in it doesn’t look as if it needs cleaning… (so now I’m super irritated)… I said how come no one called me telling me they couldn’t clean it or wouldn’t? She had no answer… she just said I’m sorry handed me my bag n walked away. I’m like wow!!! I will never use their services. Maybe go to a real cleaners next time.
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October 2024 by guy Tchoumba
Consistent in their superior service.
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October 2024 by jody neumann
Appreciate your customer service and attention to detail!
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October 2024 by Mike Nahkunst
Love that they were convenient, service wasn’t bad. Only one thing, I didn’t get a call to let me know my jacket was ready for pickup.
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October 2024 by shannon ubben
First time, great job, will use again
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October 2024 by potuslee lippe
Staff is always rude. Clothes are clean. If you are willing to bypass the personnel then it is worth the money.
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October 2024 by Elizabeth Baliem
I have several beaded and pearl tops that was cleaned expertly!
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September 2024 by Juan Valenzuela
Nice staff and pro clean.
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September 2024 by Amy Pohanic
Clothes were done very quickly, staff was friendly and the prices are great.
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September 2024 by Paul chiarelli
Good, dependable, and efficient service.
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September 2024 by nicole richardson
First off If I could give them a Zero and no stars I would. I sent my UGG comforter to be cleaned and first received my items back in a trash bag. (Very Professional) then find out later it's not even my comforter it's just a random comforter. The staff have zero clue in what they're doing. So, if you have an expensive item my advice is DO NOT TAKE IT TO THEM. Needless to say, I am livid.
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September 2024 by Katrina Jones
Clothes done quickly, efficiently, and timely. The only issue was I went to pick up the clothes at 6:40 PM, but they were closed. They were supposed to be open until 7PM.
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September 2024 by Feliks Melamed
Quick turnaround, but expensive.
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September 2024 by Dan B
I have used this Tide Cleaners twice for my over sized comforter. The first time was a good experience. This time there were some hiccups. I tried to bring it in but there was, I'll be right back, sign...it said 4:00pm...I was there about 10 minutes before 4:00....that times hit and still no one was there....I waited another 15 minutes and no one showed up. I brought it in and I was told, on a Thursday, that will be ready on Saturday. I believe that is what I heard. I went in on Saturday and the person told me nope..not here...it will be ready on Monday. The person also told me that the 20% coupon was not available for household items ;(. I respect what the company decides but sad that something that cost $69.99 couldn't get some kind of coupon. Maybe there is one and the time had past. I will keep looking for a coupon.
I will keep going back to this location. I don't base my decisions off of one experience.
Thank you for listening :)
