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March 2024 by Faith Waters
I just walked out of Ulta and I was very pleased with the service I received from Haylee. She is amazing. She was attentive and she is a great color matcher. I was concerned when I walked in, because I wasn't sure if anyone would be good with ethnic skin. Haylee knows what she's doing and she was kind with going through the colors with me. Thank you!
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March 2024 by Gloria Hunter
Cashier tells me I'm pre-approved for a store credit card and 2 Employees ensured me that there would not be a hard hit on my credit and of course there was.I'm Super Pissed they don't train their employees not to ensure a customer anything if they don't actually know what they're talking about. I think they'll say anything to get someone to agree to they're so called pre-approved credit card not caring how it affects someone's credit!! Losers!!
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March 2024 by HeyItsNena
I was able to get my birthday reward. Didn’t have other options but the body lotion but thankfully that’s what I wanted and needed! I was greeted with a “Welcome in” and they were able to take care of me right away . thank you for making my birthday special! ?
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February 2024 by Jennifer Postema
Rude staff
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February 2024 by SPICEYPUMPKIN
Everyone is super nice and clean store
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February 2024 by Stacey Smith
This was the first and absolutely the last time shopping at this location. Three employees standing and talking at the front of the store and none of them greeted me. The only attention that I received was from the manager who kept watching me as if I was going to steal something. I will return to the Northfield store where they know treat customers.
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February 2024 by Anon Denver
Ky helped me with some makeup recommendations. She was very kind and knowledgeable. I appreciate her time and effort.
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January 2024 by Ian
Not as nice as Sephora but decent selection.
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January 2024 by Amber Manalabe
Friendly staff and found everything I needed. Even with one product being out, I was shown a similar one that fit what I needed ?
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December 2023 by Kathleen Stangel
I don't really care for over price make up
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December 2023 by Karen Campbell
Inventory is getting better in the store and most products are in complete stock
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December 2023 by Diann Walker
Staff is rude most of the time. But I love the makeup and perfumes.
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November 2023 by Ebony Romeo
Meryem was wonderful. Very patient and gave me excellent customer service! All the staff was excellent!
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September 2023 by Kimberly Sandoval
Ulta is one of our favorite places to go, I believe that we are there at least once a week. My daughter and I are Platinum members. Lots of awesome perks, especially if you buy fragrances, you get free gifts sometimes. This location is great. The people who work there are amazing. Answer all of your questions and help you with shade matching and explaining products. They have a great return policy, but overall, a good store in a great location. Love Ulta ❤️
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September 2023 by Mercedes Martin
I was at the store to pick up an online order. I had interactions with 4 associates. 1 of the 4 was a manager. So, 3 of the associates which included the manager was very unpleasant. This particular store is not busy. I did not know until today you are to pick up your order within 4 days. I now understand that. Well, I paid part of my order through a gift card. It takes 5-7 days to get refunded. My order was not cancelled until the 6th day. Now!I am waiting 7to9 days. If the policy is 4 then the unpicked up orders should be cancelled oin the morning of the 5th day. I was hoping someone would tell me if this is the only store that has rude associates or is it common for Ulta associates. Please let me know
