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February 2024 by Danny C.
This morning I deposited $1400 and the lady entered $1300. I noticed it when she gave me back the deposit slip before leaving the bank. She apologized but it wasn't sincere. TRIPLE CHECK your deposit slip before leaving the bank!!
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January 2024 by hzihai
This is where I prefer banking, its closer to where I live and convenient. I never had any issues with drive through or tellers, everyone is very friendly and professional.
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January 2024 by Sherry Giebler
Friendly service!
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September 2023 by Charlene Carrete
Drive thru always closed!!
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September 2023 by Ryan B
Best bank ive ever banked with.
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July 2023 by Ahmad Noori
They don’t have enough employees you always have to stay on line.
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February 2023 by Kieu L.
I came here a few times when they weren't busy and the service was great! They have a little cafe area where you can get hot teas, coffee, chocolate drink while waiting. The teller whom I usually do business with was very accommodating and helpful. I never felt rushed. From my experience, they tend to get very busy with long wait around lunch time. So I would avoid going there during that time.
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October 2022 by Jess McGill
I am starting to feel that there is a racial issue here. I have had a few problems with this branch and one other branch. I just made a CASH deposit and they held it. When do you hold freaking cash.
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August 2022 by CRYSTAL ARCHULETA
I've already sent in a written complaint regarding this bank branch. All they did was thank me for the concern. After reading these reviews it appears several other customers have the same issues. ATMs don't work (you don't even know it until you get up to the window), ridiculously long lines and when you go inside the tellers are just sitting there like nothing. Send them outside to direct traffic in the parking lot! Have them do something! Why even renovate this location? Nothing works!! Either shut it down or get a serious branch manager in there to supervise and fix the issues! I'll never go here again! I will stick to my Parker USbank inside King Soopers! Small branch but they get it done!
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August 2022 by Christopher Sjaardema
Terrible branch. Nothing ever works. ATMs always down, Tellers take forever and are rude. Managers are rude. I never should have opened an account at US Bank. They hate their customers.
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July 2022 by Jordyn Seto
Definitely a racist branch! As a Asian I was ignored by all three employees then told to go sit down…Hispanic lady comes in and they are first to greet her with customer service ok whatever then it’s my turn and get told that I cannot her help depositing money wow! Do better is bank cmon!
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April 2022 by Derek Wachter
I'm sad to give this branch 1 star but they have let me down so much in the past 6 months! They took forever to remodel their branch and the service through the drive through was pretty horrible. First of all you can't hear them through the speakers and to do a simple deposit it took over 15 minutes. After they opened their lobby, I went in to do a business deposit and get change for my business, something my business has done for 23+ years, and they told me I was only able to do business deposits via the night drop. Sorry but no thank you! I have better things to do with my day than have to come back every morning and pick up my deposit slips and simple change orders. Pretty sad they are pushing local businesses away, especially businesses that have had accounts since 1999.
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April 2022 by Pete Guttenberg
Waited 30 minutes in line to be told I can't get service because they don't accept digital ID and only have 2 overly chatty tellers on duty
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October 2021 by Jennifer Nokes
It was very busy today, doesn’t look like a lot of staff was available. Be kind to those who showed up. The place is a mess lol but they said they’re remodeling next month. Take it easy on them as I’m pretty sure it is stressful during this time.
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September 2021 by Nora Roman
Nothing recommended, I was waiting for about 20 minutes to receive my cash, an employee told me that because they were very busy inside, so I think they should hire more staff to make everything faster?
