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March 2024 by Markus Cole
I appreciate the men and women that are working in the postal service. I've been a PO box leasy for probably 10 years here not sure why the price continues to go up so drastically I guess it's just because they have the ability to increase the price when it doesn't take any more maintenance. I rarely interact with people here cuz I don't need to thanks to the online mailing systems but I do appreciate that every time that I drop off my packages that are already paid for they do get delivered without any hassle
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February 2024 by Wesley Britt
Routinely misplaces packages and the staff are rude when you ask to resolve the issue. When they lose your mail, they claim they delivered it so that if you file a claim, it gets denied.
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February 2024 by cathia pantoja valdivia
This place it’s the worse they don’t care about customer service!
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January 2024 by Shera Wilcox
I'm currently 11 in a line of 12. It's 4 minutes til they close, and there is 1 ONE. one cashier in a window. I've been hear 8 minutes and moved 1 person. And the cashier lady said she works in the back and has to go do that job when our line is finally done. They've locked the doors, and now I'm number 9.Shes nice, but slow...There needs to be at least 3 more people. It's 10 days til Christmas on a Friday night. This place should be hoppin!!
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December 2023 by Danielle Serna
I had to mail a gift on Black Friday and I was worried the lines would be super long that day. I was pleasantly surprised that most people don't go to the post office the day after Thanksgiving and there was no line. The person who helped me at the desk was so friendly and nice. It was quick and easy to mail my package. Great customer service!
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December 2023 by First Knight
My experience is trouble with USPS in Aurora. I live in zip code 80013 We have couple packages lost or didn't deliver to us and delivered to our neighbors from USPS mail delivery guys. And this is not the first time.I have my passport sent to me by priority mail express and tracking # said delivered in 17th of October, but the mail guy didn't deliver it to my mailbox. Last Friday my neighbor came to my house and ring the doorbell and left my package and inside it my passport by my door. And this happened to my brother when my other neighbor came and brought his package by our door too.I think USPS mail guys doing trouble job by delivering the mails wrongly. And I just talked with my brother-in-law he lives close to me in Aurora zip code 80017 and he said the same thing that he gets wrong mails in his mailbox many times.I think USPS needs to focus on their employees and fix their problems ASAP before everyone start hate them and not trust USPS at all.
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December 2023 by Nathaniel C. Faurer
Lovely ladies! They're always friendly and helpful.Only negative, this location is often very busy! Be prepared to wait during peak hours.
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December 2023 by Cee V
So many lost packages it’s unreal. Thank goodness companies will resend replacement ones! I try to avoid buying things that are shipped via USPS, I cannot name one time we successfully received a package. Also, we have lived at our address for 2 years and randomly we got a notice that we needed to fill out the new resident slip and until that was done our mail was placed on vacation hold. Like are you kidding me??? I can see daily mail pieces on my dashboard that we’re supposed to receive and it’s been very hit or miss lately. Can’t wait to move and not have to deal with this post office anymore
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December 2023 by Isaac Kern
Very good location!
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December 2023 by Annette Brown
Great customer service at this location. Staff is very friendly. Explains options well.
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December 2023 by Christine Nguyen
Went today at 1030am and was just about in and out. Friendly staff and I got my errand done quickly!
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November 2023 by Mayra Grasmick
I visit regularly this post office, and I seriously try to avoid the people behind the counter. They are extremely rude, and unpleasant. I have asked a couple of questions to the lady with the most annoying and loud voice and she always responds rude and make you feel dumb. How do these people get hired? Where they lack the most important skill for this job. US Postal Office please train these people to treat customers with kindness and respect.
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November 2023 by Fahim Shahzad
Racist Customer service lady
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November 2023 by Charlie Miranda
Teresa was so rude to my wife. She was snarky and yelling. She also told my wife there was no mail for her (we had to put our mail to be help by PO). When we got home, we noticed our package was not in the mailbox. We called and they let us know the package is at the post office. So not only did she treat my wife bad, yelled at her, and made her drive back out. However, not everyone here is bad. Just one rotten apple.
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November 2023 by J New
Outstanding
