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March 2024 by Andrea S.
Stay away from this business. I spoke with a very rude front desk employee named Barb after Wag and Wash fumbled my appointment not once but twice. I took off work, got my dogs in the car, and headed there only to be told that they messed up the schedule and had me on a different day. When I stressed that I was frustrated, Barb called me a "difficult customer" said I couldn't speak with the owner, and hung up on me. Needless to say, this team has some work to do on organization and customer service. Since I wasn't able to speak with the owner, I hope she is able to read this and learn a bit more about who she has working for her. It's a shame.
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February 2024 by Karen B.
sheila is the best groomer, ever!!we have been at Karolines aurora store for 6 1/2 years the staff is always so friendly and helpful and we always get all of our supplies and food from her they are the best
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February 2024 by Amy N.
Raven was recommended by a fellow bernedoodle owner at our local dog park. We liked the look of their dog and asked where they go for grooming. Raven did an amazing job with our pup. We have also seen Erika who is also awesome! As for the rest of the team, everyone has been super nice and helpful. This location has variety of toys and food
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February 2024 by Jeff T.
Great service. They'll always try to work you in if you don't have a reservation. Take great care of our dogs. And priced right.
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February 2024 by Cee U.
Stephanie is fantastic!!! Our puppy's first grooming appointment and she looked & smelled amazing! The staff is super friendly. The store is extremely clean, organized and calming. First time here & we will definitely return! Highly recommend!
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January 2024 by Kieu L.
It's a busy place on the weekend, but they have plenty of self washing stations. The shop is a little small since the washing stations take up half of the space, but they seem to have what your doggies love.
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December 2023 by Carma Noland
So great! I receive excellent service every time I go to Wag and Wash! And I watch the way they interact with the dogs and it makes my heart happy!
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December 2023 by Tammi J
I have taken my husky here to bathe her 3 times. The setup is good and they have a lot of options as well as lots of products to purchase. I would appreciate being offered a brush after the bath, while blow drying. Overall it is a great place!
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December 2023 by Jamie Rogers
Wag N Wash is the only place I take my pup for his washes and nail trims. The whole entire team here is on it from entry to exit, he hates being groomed like most dogs but they make it easy. I absolute recommend them for all any grooming needs!
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December 2023 by Daizha Brown
Erica was amazing and super transparent about my dogs cut. My baby had to be shaved down completely because of matting and he left with not a single cut or nick to his skin. We will be returning! :)
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December 2023 by Jamie R.
Wag N Wash is the only place I take my pup for his washes and nail trims. The whole entire team here is on it from entry to exit, he hates being groomed like most dogs but they make it easy. I absolute recommend them for all any grooming needs!
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December 2023 by Jolin P.
Owner is amazing! We love going there to wash our German "shedder" to groom and she personally takes care of her nails!
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December 2023 by Nancy K.
This is the best Wag n Wash and the best place for nail trimming in all of south/southwest/southeast Denver. I've been to so many and honestly believe this one is the best. I've been here many times and every time has been exceptional! They are helpful and efficient and kind. Karolyn expects more of herself than anyone, and it shows in the care she gives your dog and it shows in the way the employees meet your needs consistently and professionally. I highly recommend this Wag n Wash!!
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November 2023 by Angela Lauer
We love Shelia, Nina and Ronda!! We book a year in advance with Shelia! Ronda books our appointments for us! And is a master at the schedule. We have small, medium and large docs and book out six weeks for each appointment. Thank you to everyone on this kick a$$ team!! ❤️ Wrigley, Moose, and Lucy Lou……
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October 2023 by Christian Panuco (Gerard)
I have been annoying my family about this place for a while.My mom finally decided to try it, and it was love at first sight. Lol, it started with her loving the outside façade.Once we were inside she loved how everything she needed to bathe her dog was there. Two of the associates were always nearby to help us with extra supplies and to answer questions.At one point, we had an issue with the conditioner solution, during the bathing. An associate, who was a young gentleman, fixed the problem in a jiffyAnd, even though my mom spoke very little English, the staff was still very accommodating and worked with her when she had questions and then later paid for her first self-serve doggy bath.My mom is officially a fan and she said that she will be back with her girlfriends, and their dogs, so they can all wash and dry their fur babies together.Here is a picture of my mom drying up her Chow Chow
