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October 2023 by William J.
Absolute WORST Walgreens I've ever been to. Arrived at 8:23pm to pick up my prescription since I was in PAIN, and sat there for 45 minutes to have NO ONE come to the window. Absolutely unbelievable!! This isn't the first time this has happened at this location either. POOR management, and I'd NEVER recommend anyone getting their prescription sent here.
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August 2023 by Ilene A.
Worst place ever. This location never has items in stock or help. Pharmacists are rude and inept. Walgreens itself has sunk so low. It's computer systems don't seem to work, and it's ability to serve customers is basically non-existent. Would give no stars if possible.
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July 2023 by Ben L.
All these years and you guys never have shit stocked . New people each week coke in keep up it's such an easy job .
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June 2023 by Jan M.
If there was a way to do a negative score, I would. I can understand drugs not being available, but answers vary from store to store and the pharmacy managers are flat out rude. No empathy, no solutions and they only offer solutions if you really push. I tried to request a call from a district manager and they told me 2 days - it's been weeks. I just wanna finish my refills and move my meds elsewhere.
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January 2023 by Google user
Got to the drive-thru pharmacy after work, arrived 5 minutes before closing time, and they closed the window early. I looped around to park and go inside before they closed at 6 and they turned me away. The also turned two other people away who got inside before me. Very disappointed in their customer service. If someone arrives before closing time they should be able to pick up their meds. I told them that I was in line before closing time and they just shook their heads and shrugged. Didn’t even apologize for the inconvenience and they didn’t even deny that they closed the drive thru early. Awful customer service. I have a procedure tomorrow and need these meds before my procedure. This is the worst customer service I’ve ever experienced at a Walgreens pharmacy.
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January 2023 by L F
Got to the drive-thru pharmacy after work, arrived 5 minutes before closing time, and they closed the window early. I looped around to park and go inside before they closed at 6 and they turned me away. The also turned two other people away who got inside before me. Very disappointed in their customer service. If someone arrives before closing time they should be able to pick up their meds. I told them that I was in line before closing time and they just shook their heads and shrugged. Didn’t even apologize for the inconvenience and they didn’t even deny that they closed the drive thru early. Awful customer service. I have a procedure tomorrow and need these meds before my procedure. This is the worst customer service I’ve ever experienced at a Walgreens pharmacy.
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January 2023 by Denise T.
This Walgreens is horrible. Not only is the place really dirty but the staff is also very rude. We walked in to get a passport photo. All of the employees from the store were sitting down doing nothing at the photo section. We stood there while one employee spoke to a customer in front of us, but the other 3 employees just sat there chatting to each other ignoring the customers waiting. After the guest in front of us walked away we asked if we could get a passport photo. She literally said, ' Last I heard the camera was broken.'. Didn't offer to check or anything. So we said, okay, so we cannot get a passport photo today? the her response was 'Some people might have the magic touch but I some don't'. Thanks for not ever trying to remotely do your job or see if the camera was actually working. We just walked away and went on to another Walgreens location.
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December 2022 by Pete M.
Worst Walgreens ever. I usually avoid this store but today I figured it was close and I was just running in and running out. Well, that didn't happen. The male cashier was the slowest person I've ever seen counting money. I walked to the photo area where the manager had that cashier check me out in about 1 minute all the while the main cashier was still trying to do the transaction with the guy that was there when I walked into the store. These people they hire have no clue about "customer service" or how to do anything unless the computer/register tells them to.
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December 2022 by Sasha Lansky
The most terrible pharmacy that I have ever been! Calling them one day before asked if they will have all medication that I need, they told yes! Called this day asked if they still have everything, they told me yes! I excused from work and waiting in pharmacy for 1 hour and then they said no sorry we DONT have your medication in our pharmacy, our system made a mistake! Seriously? I asked to go to pharmacy from work for 30 min and waiting for 1 hour never received my meds! And now I need to call my doctor ask to send meds to other pharmacy because also they CAN NOT do transfer!!
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December 2022 by Christy D.
The pharmacy has only gotten worse. The app told me I had to call about my prescription, and I was on hold for almost two hours before the call was disconnected. I was out of medication so I had to go in, and it wasn't very busy but I could hear that phone ringing and no one answering it. The entire 35 minutes I was there, no one was even phased by the ringing. It's probably just white noise to them now. It's like they don't understand that's a person on the other side of the line trying to get information about something that possibly keeps them alive. If it's a nuisance, maybe you need another job. I think it's more likely they need to hire people. And maybe nice people. And if you can't find good people, pay more. The pharmacy is providing an important service, they should be paid as such. I went in over the summer and the very rude girl told me their machines were down and I had to pay cash. I came back with cash and she said, We can't break $100. No empathy, no help, no options. Sorry, we can't break that. Don't worry, this will be the last time at this store.
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November 2022 by Haley B.
DO NOT USE THIS PHARMACY IF YOU HAVE IMPORTANT PRESCRIPTIONS!!! I've had my prescriptions with this pharmacy for over 2 years and always enjoyed this location, but the past few months / weeks have been the worst experiences of any Walgreens I've ever been to. I've waited almost 2 weeks to get my prescriptions because every time I call to check on the status it's said "still processing call back in an hour", when I go to the drive through it's wrapped around the building (I assume from the countless other people I've interacted with who have the same issues), I go in and the pharmacy is closed during normal business hours on multiple occasions. No matter what time I've gone I can't get my prescription or even find a pharmacist to talk to and when I tried calling I'm always on hold endlessly as in they've literally NEVER picked up. I don't know what's going on but if you can't fill prescriptions maybe the pharmacy shouldn't be open or taking prescriptions to fill because I shouldn't be forced to have withdrawals from me medications because my prescription is being held hostage and never filled. I couldn't even get it switched to a different pharmacy because I couldn't talk to anyone, I had to go through my medical provider to have them take the prescription elsewhere. This pharmacy should not be allowed to operate in this condition.
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September 2022 by Ronald Blackmon
The pharmacy never open. The point of having one is so people can get their much needed medication. Who closes at 6PM ??? Will be switching out my location for sure.
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September 2022 by Noel G.
I walked into Walgreens pharmacy yesterday there was a young black lady with a hoodie on and AirPods in her ear as I walked in I said hello she stared at me all crazy then I repeated myself I said hello and she continue to ignore me so as I got to the register I asked her if she was having a bad day and she says she doesn't like to greet people I said well maybe you need a different job she continue to ignore me so I asked for her manager his name was Carlos he also was kind of ignorant and rude I told him the situation he just stared at her and kinda laughed it off so unappropriate unprofessional at this location I will be taking this up to higher management.. They definitely know how to make someone feel uncomfortable.
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August 2022 by Amy
If I could 0 stars I would.. horrible customer service.. they could careless about there customers.
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July 2022 by Mallory B
Dude EVERY SINGLE TIME I need a scrip filled Walgreens messes it up. Never again. Worst Pharmacy ever.Walgreens corporate yall need to fix iiiit.