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February 2024 by Silver S.
Absolutely will NEVER use this Pharmacy again.. they hung up on me TWICE and very rude customer service.
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January 2024 by Jorge R
I can't believe that every time I go to the pharmacy it is a great torment, the wait is always more than half an hour with only two people in front of me and if there are more than two, imagine the time I would waste here, but they work with one great calm and patience and they ignore you when they are there but well that's why I don't like these pharmacies.
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January 2024 by Randy Cordova
I have been trying to a full a prescription since Monday I gave went in everyday and the gentleman with the pony tail tells me to come back the next day finally I am on Friday so I called first a lady told me to come in one hour I did the man with pony tail apologizes and promised Saturday I come in Saturday and there is a note they are closed till Monday. Please file a claim with DORA there are agencies that will intervene with an establishment like this
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November 2023 by Living Life
WALGREENS RX CHARGED ME $16 FOR EMPLOYEE ERROR! Asked for Zrytech D (generic) there’s none (it’s stored behind the pharmacy counter).Long story short …ZRYTECH D was requested and Alleeve D was sold.Walgreens wouldn’t exchange/refund any money for the $16 error!Most employees/people encountered in passing have been polite so was this particular employee (no rudeness or unprofessionalism). An unfortunate bummer at the customer’s expense!
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November 2023 by Jess Dhillon
This is literally the WORST Walgreens! I called to speak with pharmacy was left on hold for over an hour and a half! Still got no answer, no help and now they’re closed. It’s ridiculous. If you use the pharmacy switch! I would NOT recommend this pharmacy!
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November 2023 by Fatima Sikandar
Poor customer service!! no empathy for the patients picking up the medication , rude staff and you atleast have to go there atleast 4 times to pick a single medication! please don’t go here!!
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October 2023 by K R
Ordered for pick up. Got an email confirmation with the option to do curbside, drive thru or Photo counter. I went in the drive thru and was then told that they wouldn’t be able to give me my pick up in the drive thru?? Why have the option there in the first place?? Also I’m already in the drive thru, they could’ve just gave me my stuff. Guy at the photo counter was getting sarcastic with me as well. Worst Walgreens ever.
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October 2023 by Laurel Graham
I had an appointment for COVID booster vaccine and was told it'll be an hour wait. When I questioned the purpose of the appointment the staff stated it's due to lack of resource and I can reschedule. Very disappointed by Walgreens. Don't offer the appointments when you don't have the staff to do their jobs.
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September 2023 by Debbie J.
We had appointments for vaccines. We stood in line for 45 minutes after our appointments, just to be told they don't have the staff to do vaccines! Hey Walgreens - YOU SUCK! How about PAY A DECENT WAGE, you might be able to hire some people!
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September 2023 by S S.
This is the most disgusting retail store I've ever been in. No hyperbole, I'm being 100% honest. Filthy floor, greasy staff, just dirty everywhere, things misplaced, the shelves are a complete mess. I never had that much respect for Walgreens as a company (I mean these are the idiots who got duped by Theranos) but good lord this location is rough even by Walgreens standards.
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August 2023 by Better 360 Tours
Edit: I was unable to even complete my transaction today because there was no manager on shift and the employees were unable to help me.Best to not go to this location. Understaffed, empty shelves, dirty. Bad vibes
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July 2023 by Brian Jennings
There is literally nothing in stock in stock in this store due to widespread theft. It probably had less than 20% of items in stock. The clerk told me that a woman just walked off with hundreds of dollars of cosmetics. Walgreens, the City of Aurora, and the Aurora PD should be absolutely ashamed of themselves.
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June 2023 by Leilani Paul
Pharmacy sucks, always asking for the same information over and over again, multiple problems with themNot getting insurence medicine through and the customer service sucks there too. My grandma needs her meds and it's always a struggle with this pharmacy.
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June 2023 by Michael Brackett
I waited in line for 2 hours for pick up prescription. Drive through was closed and it was 3:30pm. Bathroom was one of the worst I've been in
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May 2023 by Katrina Peterson
Shelly holds your prescriptions from you thay tell you that are not ready then when thay say that are thay don't let u get them shelly should not be allowed to have a manager spot if that even a job til she learn learn how to work with people