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March 2024 by Al Mohammed 1976
Great service
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May 2023 by Salma Alalami
I needed to travel on an urgent matter and I tried the airlines and the travel websites and I was not able to get any decent rate or travel time. A friend referred Royal Wings Travel to me and thank God she did because they got me an excellent price with a short travel time. So thank you Royal Wings Travel.
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February 2023 by Faysal Mohamed
They always have a bad attitude toward customers: especially the lady answering the phone. I called this afternoon to get a quote, and the lady picked up the phone and yelled at me, asking simple questions. If you have that tamper, you shouldn't be there, never recommended to anyone.
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October 2022 by Uniq A.
Hours of operation shows till 5pm , I did arrived 4:54, for a quick issue, the didn't even respect the closure time immediately he's saying we're closed I tried to tell him that still 6 minutes to close but he's being Very rudeNever recommend to anybody
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October 2022 by saahid mohamed
ThanKU brother ma’mun, this is a Denver icon place, with the most expertise knowledge, I recommend it to anyone. Thnkssss again.
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September 2022 by Shane Evans
I just booked my trip to Brazil here and they found a great flight that fit my schedule for me, my wife, and son. I highly recommend and will continue to go through them for international travel.
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August 2022 by Saba Haileyesus
They never answer the phone they are very thief, the old guy he took my sister's mony unnecessary.
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July 2022 by shapoor jebran
I recommend all of you to do not buy tickets from them. These people are barely scammers, they all care about money, and even they don’t give you time to talk.They charged my twice for tickets and no one take the responsibility. Everyone is the same especially the tall guy and the old guy . They are just ripping you.
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May 2022 by Ashraf Hamad
Great staff.. very respectful and very helpful. Will go the extra mile to provide best deal and even help after reservation complete with airlines. I had used their service for multiple years and I got 5 stars service from the.lm. highly recommended.
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May 2022 by Sara Ibrahiem
I would not recommend purchasing airline tickets here AT ALL! This company is unprofessional and the staff and owner are extremely rude and racist. I spoke with the owner a while back in September about a refund for a ticket and he was extremely disrespectful when he spoke to me and gave me very vague information about the process of undergoing a refund and made it all sound very complicated. He told me he’d let me know in a week if the airlines would still be able to cancel and I never heard back , it’s been monthsss. It’s now April (8 months) have passed and I still haven’t heard back. I called today and this one staff answers who was being disrespectful and raising her voice at me and seemed to want to cover for the owner by saying the process usually takes 3 months, I told her it’s been more than 3 months and she switcher her words and said about 3 to 6 months. DO NOT GO HERE unless you want to be disrespected and lied to. All they care about is the money.
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January 2022 by Sandy A. Qumsieh
Our flight was cancelled due to covid in 2020. They said we have credit to use.. we have been trying to rebook this trip since last year and the brothers there keep telling us they cannot find our tickets. Even though we have the confirmation number and the receipt paid for the tickets. It’s been longer than a year that we’ve been trying to contact them and they do not answer our emails or calls. We got a hold of them once through a “different” number that we called from.. and coincidentally they answered and said they will work on it. Six months later.. we still cannot get a hold of them and they will not do anything for us!! I do not recommend them at all! They’re responsible for this matter. Seriously the worst customer service!! They take your money and leave you in the dust!
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July 2021 by Vicky K. M
I needed to fly out urgently this past week as well as 2019. I have been amazed at their great service and will continue to use them as my booking agents. Thank you Royal wings.
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July 2021 by Lulu Lulu
The worst people I ever had specialy the owner he is very rude and disrespectful,not responsible all he care about is money he doesn’t care about customers
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June 2021 by JABARTI YUSUF
We were family of size 5, and the royal wings told us we qualify only for 5 free bags. Interesting I confirmed from the airline I qualified for 10 free bags. Some sources informed me the guy sold the extra bags allocations and use it use it ship his own business stuff. Also wen I requested to change my ticket he demanded I pay extra 600 dollars!
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June 2021 by Gezo B
The worst agency I have ever dealt with. ZERO communication, after they sell you the ticket you would never hear back from them and they will never answer your email. I DO NOT recommend this business.
