“I bought my second bike from venture sports in Avon a few years ago. Every time I bring it in for service every person I interact with is friendly and goes out if their way to be helpful. I accidentally showed up before they opened this week and they graciously took my bike anyway and were so nice about it. I really feel like they provide excellent customer service and are gracious of their time regarding service and tuning. I’m impressed with the culture you’ve built because I have interacted with different people over the years and you continue to exhibit excellent customer service which has certainly built loyalty for me. Thanks so much for being awesome!”
“I have bought three bikes from Moontime, and they handle all the general maintenance on my bikes. They are competent, and answer any questions I have with knowledgeable answers. I have always been pleased with their service.”
“Stopped in to get a cassette swapped, and the guys took care of it in under a minute—completely free of charge. Super friendly and helpful. While the shop is mostly MTB-focused, they clearly know their stuff when it comes to road bikes too.”
“We brought our bikes in for a spring tuneup and were so pleased to receive their text several days earlier than expected that the bikes were ready for pick up. And the bike wash they provide at the end of their routine left our bikes looking like new! The service team at the back of the house is consistently outstanding! And it was great to see old friend Max back in the front retail area! We are fortunate to have Kind Bike and Ski in our community! Thanks dudes!”
“John provided an excellent sales experience. He was knowledgeable and and patient. He did not pressure us and worked with us to pick the right bike. I would recommend Pedal Power to anyone looking for a bike.”