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April 2024 by Honest reviewer
The new manager, Joel, has turned this Big O location around! I had given up on this location a few years ago; but decided to come in and ask for the manager, and was so pleasantly surprised. You could not ask for better customer service! He took care of my specialized needs for our Hummer and made it extremely convenient for me, which is a 180 degree change from the prior management. NOW, I have to highly recommend this location and it’s all because of Joel and his sense of superb customer service. Thank you and his guys doing the work!
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April 2024 by Jarrod Brooks
Stopped in for a tire pressure light on my rental while the family was skiing. The pulled out a small piece of metal and plugged it at no charge! Great service and appreciated their generosity.
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March 2024 by Kimberly Bonilla
Joel and the folks at Big O Tires were incredibly helpful. We unexpectedly ran over a screw on our vacation. They were friendly and fast and I truly appreciate the service received.
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March 2024 by Jon Lenhard
Big O did a great job. My new tires were on and I was on my way in under an hour. The sales associates were very friendly and helpful. I will definitely use their services in the future!
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March 2024 by Joel Cortes
I took my car in for a simple oil change and they left it with a lot of oil, the sensor came on that had to reduce the oil level. I took it back and they said the levels were fine. When they checked it, they left a partner cloth and the dipstick. measure outside, luckily I didn't lose it, it's a new 2022 car, luckily a good mechanic friend of mine checked it and lowered the oil levels and the matter was resolved, I will never go back there to the customer service when I told him that his mechanics were incompetent He gets angry and tells me not to treat his people like that so I can leave...they don't deserve a single star I don't recommend taking their cars there...they told me I had to change my rear discs because they were burned out they charged me $630 and it was only to change the brake pads $180 and they were ready apart from being incompetent they are dishonest in their budgets now I even doubt that they really changed my oil because one is not seeing what they really do...I will never return and I do not recommend this place
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March 2024 by Pat Kidder
Good service, dependable workmanship, polite & honest salesmanship. I would recommend this BigO tire facility for sure!
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March 2024 by R Gross
Made an appointment on line. Arrived at Avon store at appointment time. Stood around in the lobby with two guys behind counters for 10 min. They write it was determined I need a new tire. ere both on personal calls. Felt lucky to finally get service as I had a damaged tire. need to order a new tire. Tire was expected to arrive next day. They asked that I call to check if tire had arrived. When I called I was placed on hold. After 30 min I hung up. It's not Big O tires, IT is Big Zero tires
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March 2024 by Andee Robinson
Joel was beyond amazing. We had a check engine light on while on vacation last week. They were so kick to help and made us feel so much better about driving back home.
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March 2024 by Luis Osollo
Good service!
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March 2024 by lance docken
I would continue to drive on my tiny tire for 2 hours in order to not go to this place. If you want your bolts cross threaded, this is a good spot to go.. How about 4 tires from big O? What about 15000 miles on? I'm these guys don't even honor any type of warranties. I would not shop a big o again..
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January 2024 by Dutram Tamang
My first experience ! Probably last.Got my tires replaced here. I might be little disappointed as I have been going to Costco or Bighorn Toyota. $35 for each tire must the labor cost outside Costco. Surprisingly higher than what I was expecting.But later when I saw my tires pressure, they were not balanced.The front desk guy recieved me very well.
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December 2023 by Yuki Barron
They were really friendly, kept us updated on how long it would be & were very fast. I highly recommend them!
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November 2023 by Michelle Hayes
I've been going to Big O Tires for years and Joel is beyond knowledgeable and helpful. He never fails to give you the best costs and service. I would recommend him as the best of the best!Michelle Hayes
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November 2023 by Margo Henzler
If I could give zero stars I would. My car was left unlocked by an employee in their parking lot. Multiple personal items were stolen out of my car while it was at Big O Tires.
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October 2023 by Happily Honest Camper
HUGE shout out to Big O Tires!! We're visiting from out of state to see family and hunt. Got a flat, went to Big O, they fixed the flat changed out the spare and replaced it under the truck. NO CHARGE!! How kind.
