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April 2024 by Norman Bowles
The automotive center was a disappointment when I brought my VWAtlas in for an oil change. First they told me they would use 5W-40 synthetic. I checked and told them the Atlas takes 0W-30. They told me that they don’t carry that weight, and if I wanted that oil I would have to go to an automotive store, purchase the oil and bring it to Walmart. I walked over to their oil shelves and found Mobil1 0W-30 synthetic. The gentleman told me that oil was for diesels only. I pointed out that the labels says diesel and gasoline vehicles. This is the quality of Walmart’s staff. They were sending me to a different store when they carried the correct oil on their own shelves.
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March 2024 by Heath Devoll
Absolutely terrible. They could have killed me! I took my f150 in about two months ago for new tires. I asked them to check the brakes because I heard grinding. They said they were fine. A few days later when I drove my truck again (its my luxury vehicle I drive it maybe once a week) the brake pedal went all the way down to the floor and all my brake fluid was gone. Well I finally decided to try and find the problem. First off, I literally had 0 pads left so my brakes weren't fine. And when I got to the passenger front brake, my caliper pistons were completely shattered which was the cause of the leak. I believe that when they went to check my brakes they broke my caliper because I was not leaking fluid before the appointment. I live 30 minutes away away and have to drive on the interstate. Could you imagine if my brakes went out going 80 miles hour?Also they tightened the lugnuts way too tight. I'm 185 pounds and had to jump on my braker bar to loosen them.They lied and put my life in danger.
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March 2024 by E. Larsson
Best place to get tires if you're not into spending an arm and a leg for a set.
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March 2024 by Matthew Stamerjohn
Great staff! Dropped off my Jeep to get the tires rotated while I skied at Beaver Creek. Easy bus stop to the MTN. $15 per tire for lifetime of rotations... You can't beat this.
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February 2024 by Mitchell Plath
These folks really took the time to help me with my truck tires. I came in for a rotation & balance only to find out they couldn’t rotate due to lack of tread. I inquired about my tread wear warranty which was looked up on the computer in store. 60000 mile warranty & only 30000 on the tires. 1/2 difference. The guys ordered some new tires after I tried to order online only to find the exact size out of stock. I’m currently waiting to have the new tires installed. All in all a decent shop. I’m expecting to pay 1/2 off the new tires which are a slightly wider size but not a huge deal on my truck.
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January 2024 by Keith Reich
They are all absolutely terrible in every way to me as a customer. The worst ever.
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December 2023 by Bradley
Had a few things I was looking for, but not all
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November 2023 by Josef Nelson
Took an entire day to patch one tire. The tech who initially took down my information didn’t even save it in their system. He also wouldn’t give me a time estimate, simply said it was “on me” if I decided to drop my car off. Very indifferent and apathetic customer service. Luckily I came back halfway through the day, and talked to a different technician (much nicer guy), who actually saved my information in their system (they didn’t even have a phone number to call!), and confirmed the service to be done (he thought I was just getting four new tires, instead of patching one tire.). If you come here, make sure they put you in the system, and make sure you confirm the service to be performed before you leave, otherwise you may never get a call back.
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November 2023 by Michael Doyle
Horrible experience. Don’t even try calling. Can’t believe they won’t answer their phone. Tried 6 times over 2 days.Went online and scheduled an oil change for the following day. No other additional maintenance was listed. Show up for me appointment and the technician told me he can’t add a simple tire rotation to my service call. If I wanted that, I’d need to come back at 7:00AM. Wouldn’t budge or offer a specific time that wasn’t 7:00AM. Brutal.Fortunately, Big O was happy to help me. Go with the Experts.
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November 2023 by Charles Cashion
Needed tire was an emergency ask if they cold help I know Is Sunday but the guy on the phone did not care
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November 2023 by Michael D.
Horrible experience. Won't answer the phone and when you schedule an oil change online, they WILL NOT do a tire rotation at the same time. Tire rotations are at 7:00AM only. Wish I didn't waste 2 days trying to get in here. Fortunately, Big O was able to do both at a convenient time.
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September 2023 by Martin Mascarenas
I went to Big O tires they told me they couldn’t do anything for me. These guys went through and patched my tire no problemService: Tires
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August 2023 by Elisha Stilwell
Eddie and all the guys that work at the auto center are great! Quick service and they really care about their customers! Thanks for all your help.
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July 2023 by Zachary Roller
Untrustworthy. I called 30 minutes before arriving to have a simple tire fix done and was quoted an hour wait. When I arrived Ryan changed the story and told me that they couldn’t even have it done within the day. This isn’t my first time with them being untrustworthy. I have a high roof van that they wanted to “try” to fit into their 10’ bays which I told them would not fit as my van is 11’ tall. Absolutely ridiculous to potentially damage a vehicle. Avoid bringing your vehicle to these clowns.
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April 2023 by Ethan Olson
Eddy is great ?? I was in and out with new tires in 1.5hrs.
