Basalt Bike & Ski provides a great and professional experience for rentals and purchases. Customers describe the staff as very friendly, super kind, easy to work with, knowledgeable, helpful, and attentive. They are noted for ensuring clients are on the right bikes and for their thorough service. The rental equipment, including e-bikes and ski setups, receives high praise for being the nicest, most intuitive, well-maintained, and perfectly fitting, leading to the best rental experience. The shop is considered a great business to have in the area. Customers highlight efficient service, such as mechanics immediately adding extras to a new bike. Many state they would definitely rent or buy again, will recommend the shop, and plan to return. The overall sentiment is that the crew is professional and creates a positive, welcoming environment for everyone.
This place is the best. They guys know what they’re doing, and they were super kind and friendly to my kids! Great business to have in Willits.
July 2024
Great shop - fixed my bike and got me out riding quickly!
June 2024
We rented ebikes for a journey up to Aspen and back. These folks are professional, knowledgeable, and ensured that we were on the right bikes. Sonny prepped the bikes before we headed out, answered our questions, and everything went perfectly! I highly recommend this shop.
