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February 2025 by Bo Howland
The units are very clean when you move in and easy to get to. The property is well-maintained and I never have any issues getting to my unit even when the weather is snowy. Never had any issues with management. She’s always been very courteous.
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February 2025 by Paula Bond
Great storage facility! Manager went above and beyond. When we ended up moving our stuff out, we followed the rules and cleaned the unit, shut the door, and removed the lock. VERY simple requirement and easily done. Our deposit was happily returned!
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December 2024 by Gidget Crawford
RIP OFF SCAMMERS AND LIARS! Completely swept out unit and gave written intent to move notice weeks before! Denied deposit refund saying it wasn't swept out!?!? Seems they do that to alot of tenants! Terrible business practices! DO NOT RENT HERE!!!
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June 2024 by Jason Martin
Interesting experience with this storage location. I was on a wait list but never got a call until a month after I had already rented the unit. I randomly checked their website and found the unit was not available. They put a lock inside my unit and it stayed unlocked for almost a week before I could get there to move stuff in. A month later I moved evertyhing into a new apartment which I wasn't expecting to get everything moved at once but the movers exceeded their packing ability to I sweep out the unit and removed the lock on a Saturday. Monday morning I got a call from them, before I was able to call them, and they asked if I moved out. When I said I had and no longer needed the unit, the lady was kind of rude and said "ok, i'll move you out" then hung up. Later I got the move out email and was not given back my $50 dollar deposit for "Not sweeping out the unit, no move out scheduled." I wasn't told I would be charged $50 for not scheduling a move out and I definitely swept the unit out. Oh well, the units are decent, just don't expect to ge tyour $50 deposit back.
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June 2024 by Evan Blumberg
Very scammy when you try to move out. My wife and I swept the unit when moving out, and upon requesting a move out of the unit, we were told that we would not be getting our $50 deposit back. The manager very rudely said that the unit was very dirty and was not swept (which was not the case), and that we did not give 30 days notice prior to moving out. As there is no prorating of the rent, the policy either forces you to lose your $50 deposit, or pay for an additional month of storage, as your 30 days will likely push you out into another month of rent. We did not know our move out date, as we were waiting to move into a new home. Avoid if you can storage elsewhere.
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September 2023 by Dan V.
Kept our deposit even though it was clean. Stay away from these people. Scam!!!!!
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June 2023 by Craig C.
I must have left a little bit of dirt or dust in the unit, and they of course kept my deposit. I am sure that it took someone 2 minutes to clean it--even if they did--which I suspect they did not. I am sure they make a lot of money on this. I can understand if it is seriously dirty, but normal wear and tear. I would NOT under any circumstances do business these people again. Eighty dollars for almost 6 months and this is how i was treated. DO NOT USE THIS SERVICE!
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April 2023 by Nick Cummings
Cleaned out my storage unit and swept got an email saying I’m not getting my deposit because it was dirty
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August 2022 by Donna Bertolina
We rented a unit for a few months prior to finding a home. The unit was clean and worked well. BUT...when you move out, request to be present for the move out inspection or you probably wonʻt get your $50 deposit back. My husband cleaned it out (swept) and we were told that it was dirty so would not get our money back. We rented high end homes while we were in transition and got our full deposits back on both. I also sent a certified letter asking for a reconsideration which was received but never answered. Seems shady to me.
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June 2021 by Heather Raymo
Rented a small unit for 2 years. Cleaned it out on the 9th of the month. We were told that there was no prorate Later we were told we would not get our deposit back since it was not clean. We had mats and tarps on the floor so it was not dirt but we swept it anyway. I guess our mistake was we did not mop it and make them meet us there to inspect it with them.
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April 2019 by Dale Kortz
I rented a mail box for a couple of years. I was advised they were no longer providing the service. I turned in keys as requested and they were to refund my rental. In the meantime a parcel was shipped to the facility which I have been trying to get from them. Not only can I not get the parcel I haven't got my refund. They won't call me back or answer my emails. Worst business practice I've seen. They were great when Shannon was there but they got rid of her and place has gone to hell. Rumor has it Daddy bought the kids the business so nobody is running it. Beware.
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March 2019 by John S.
Horrible business. They closed the mail box and office. Got rid of Shannon place gone to hell. Get out while you can. Daddy bought it for kids who obviously can’t run it. Get out while you can.
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November 2018 by Aaron McMinn
These people are criminals. Had a balance of $300 and paid 270. They said they would work with me on the remaining $30 but sold it the next week. Their fees for being late are above and beyond anywhere else I've ever seen. Sure it was legal but it was completely unethical. They have no problem lying to you as long as they can do it legally. Do yourselves and your pocketbook a favor and go anywhere else
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September 2018 by June
Best storage ever
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June 2018 by Kendra Smith
Arrive at office at 4:50 pm on Friday to ship a package...sign on door says hours are from 9am to 12 pm and 1 pm to 5 pm. Door is locked with another sign thatsign that says closed until Monday. I guess they close early on Fridays??? 👎👎👎
