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January 2024 by Luana M.
Zero stars but this site is making me select 1 star. I tried to go the local website of the Bennett King Soopers. I called and spoke with someone at the customer service desk and she seemed like she wasn't going to forward my complaint. I went to the store to get salad items plus other vegetables. Never and I mean never have I seen the produce section so empty. The girl working (late teens or early 20s) was busy chit chatting with a coworker and not working. The cucumbers we're old and wrinkled. I barely found what I needed after going through what is left and a poor selection. I went on through the store to figure out what else I could make for dinner besides meat. About 30 minutes later I went back to the produce hoping I could find what I needed. The girl and her coworker hadn't moved and were still chit chatting. That's her lunch or she should be fired.
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October 2023 by Bobbie C.
I love this location everything is always fresh store is clean the staff they are the best it's my favorite king Soopers.
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July 2023 by Jim H.
We're from Ohio and are accustomed to shopping at Kroger. Kroger owns King Soopers which are their Colorado stores. Consequently, we saw a lot a familiar brands and felt almost like home. This particular store was a bit larger than the one back in Ohio, it was well stocked and we were able to find everything we were looking for. I was particularly impressed that they had a "bagger" at each register - really nice customer service. Definitely a good store to visit.
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July 2023 by Richard N.
This store is disgusting. There were flies everywhere along with a couple of roaches also. The bathroom was worse with urine on the floor and no soap or way to dry your hands. I decided that was it and left my groceries and went elsewhere. DO NOT SHOP HERE !!!!!!!!!!
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April 2023 by Michelle N.
We don't shop here often but usually stop on our way through. This time right before Easter we stopped and the first thing I saw was a big sign that said $1.67 and the bin was full of the best looking strawberries I've seen in years so I pick up three containers. Along the way I also saw large containers of blackberries in front of a sign that said they were on sale for a really good price but when I checked closer the package size didn't match. the sale was for a small package and they only had large packages in front of the sale sign. I didn't think to double check the strawberries I picked up. I went to check out and the strawberries rang up as $4.99!!!!!!!!! so I told the guy watching self check out the sign said $1.67 and he said for raspberries and they are out. soooooo you know you are out of raspberries and false advertise something else. I highly doubt it was a mistake done twice in a small zone. I think they are crooks on purpose. they know people see a good deal and grab BECAUSE we should be able to trust YOU!!!! never again you thieves!!!
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March 2023 by Ben P.
Yes the Magic still exists but not as strong if someone says Slow in the store then the lines in the store get extremely long and the time feels as if it stops. I have to Also Rate the food and the Ambiance but for Ambiance you can really make a lot of friends with us associates.But in terms of Food, I know their might be some bad food but no matter what it's almost 99% delicious and even though theirs some differences we're all still getting used to like having Alcoholic wines and the Bag tax my point is that the Magic will still exist because with all the changes that come our stores magic is inside all of our hearts
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October 2022 by Aaron H.
I come through here three or four times a year. I don't live in the area but I love the store. Except for the deli. They must put the most stupid people they have in the deli. Doesn't matter who I deal with they are all of very low intelligence. And they are angry. I never fail to get the dumbest and rudest of the bunch.
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September 2022 by Kylie W.
I used to work here and am still friendly with many of the employees. However, as a family out here who shops here regularly we are disgusted by our produce on a regular basis. We expect to find a small bug here and there because it's produce. It's grown outside. However, on MANY occasions we've bought bell peppers, bagged Brussel sprouts, etc. and find ridiculous amounts of spoilage. We ended up throwing out the entire bag of sprouts after the 20th consecutive sprout we cut was spoiled. We recently bought maybe 5 heads of fresh broccoli, only to throw away 3 of them from spoilage. The 2 heads that we did decide to cut and cook STILL had bugs in it we didn't find until after dishing up- as well as larvae (see pictures). Produce has NEVER been this stores strong suit, and it is extremely disheartening that this is the only corridors option for "fresh" produce.
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December 2021 by Emily S.
There pharmacy is the worst. The pharmacist lies about getting stock.... two partials and now waiting a third time for the remainder. Service sucks! They play doctor instead of just getting my script filled. Not okay.
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September 2021 by David W.
The management is the worst I've ever seen. First have cov-19 the produce dept should have been closed until every open plant be removed. Second the products sitting around in aisles, they should be completed finished or set up wear people can use the aisles. The cleanness of the store is not being done. It's to big for one person. Hiring, that's great you have sign out hiring but you need to hire people. Not wait weeks. These problems slowly fall to upper management. Need to replace it.
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January 2021 by Chris M.
After multiple reports, this store is still refusing to enforce a statewide mask mandate. I have never been anywhere that feels as uncomfortable as this place. Walking around this store, you would think that there wasn't a virus that's killed over 400,000 people in like the last 10 months. Absolutely despicable. I'm also working on filing a report with the Adam's County health department and the state of Colorado Attorney General.
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December 2020 by Tina G.
Every single time we come here we find bugs in our food just FYI. I would never go there for fresh food ever again! Tonight was the last straw. We bought fresh made sandwiches from the deli area and when we removed the bread to add mayo we found dead lady bugs in the sandwiches. There was no "upper management" to help us and James, who was a shopping cart supervisor, was a rude A**** He didn't care who we were he had ZERO customer service skills and never even offered a superficial apology! Horrible place! Worth the drive into Denver for another grocery store. 12.29.2020 @5:50 pm spoke with James
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October 2020 by Cindy D.
We have been going to this king Soopers for many years. They have started their change shortage stupidity. If you are paying cash you have to give them correct change. If not they have to call a manager over to take you to the self checkout to give you your change. My bill was 12.94 and she could not even give me the 6 cents. I own a food business and I can tell you there is NO change shortage.
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September 2020 by Jasmine M.
I came out to this location from aurora and this was probably one of the worst costumer service experiences I've had to deal with in a long time. I had troubles finding certain items and the assistant manager Curtis who helped me acted stuck up and rude. I will not be returning to this king soopers again.
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September 2020 by Nicholas H.
I have been here a few times, I really enjoy coming to this store, I did not know that it was like a Smiths until a friend told me, and I really enjoy knowing they have lots of great deals, the staff was very nice and informative and they were all asking how I was doing and if I needed any help with anything, or to find anything I needed, this one cashier actually walked around and help me find somethings I needed, thank you all and I will see you all soon.
