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December 2023 by Ms. GW Davis
Ace Hardware had everything that was needed in stock! Often it's a lot easier to run to Ace (only 3-1/2 blocks). You might pay a little more, but it's a lot less gas & wear and tear on our vehicle! Everyone there is so nice & helpful!
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December 2023 by Mark Pevoteaux
Great service, great people. Will be going there often in the future.
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November 2023 by Tyler Herman
With how much I have spent and plan to spend at this ace I was so disappointed today. Today I purchased a sprayer to spray some chemical. After trying to use it FOR ITS INTENDED USE. It was not working to the expectation I needed it. Which in most cases not issue. Not ace hardwares fault. But, when taking it back in after cleaning it all out they would not take it back because it was “used”. Of course I attempted to use it and did not work well! The lady was very rude through this whole process. Did not try to work with me one bit. Ok maybe half credit??? The timeline from purchase to return could not of been much longer than 1 hour. Do not waste your time going to this ace. Go to Home Depot. Way better and way more respectful staff. Do better Ace Hardware!Update: box damaged?? I’ve uploaded a picture of the box. Not damaged in any way. Can’t even leave an honest reply? And you said it was working fine as you stated. So, why didn’t you take it back?
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September 2023 by Cliff B
I'm always disappointed with this location. They lack in professionalism and never have what I'm looking for. It's tough to pay the premium prices they charge as well if by a slim chance they have what you are looking for.
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September 2023 by Aaron Skeen
Been going to this store my whole life. Always a good experience!!
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August 2023 by Ben Dennis
It's like every other Ace I've been to with nice and knowledgeable people there and a lot of stuff for the space. This one is fun as the store feels (and likely is) 100 years old.
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August 2023 by Adam Hartman
Worst customer service ever!I never can get any help here everyone always acts like they are too busy.So when I asked for help the old tattooed lady with the grey hair (TIFFANY) really had a real arrogant attitude like she didn’t want to help me with my questions at all she is so rude and acts like you are beneath her kinda attitude.I would recommend not going here unless you want to be treated like the scum of the earth that is what I felt. When I went in there today.I’m sure I’m not the only one she’s treated like that because the other gentleman that works there when I said something about her attitude said they've had other people say the same about her.I’m sure management or the owner won’t respond and let her continue to treat customers that way because that’s why she does it ….Go to Loveland or Longmont you’ll be better off and it will be cheaper too….
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July 2023 by Cafes Customs
I'm from out of town and this place was awesome!!!Great selection and very friendly staff to help point you in the right direction.I was able to get what it needed for my project.Ace is the place!!
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June 2023 by SK N
Usually have what I go directly for but do wish pricing was straightforward and the outdoor plants have no signs or pricing that I could see. I am a consumer that usually won't ask for pricing, I figure if the store wants to sell something they will put a price on the item or have the correct pricing directly above, below or beside it.Clean store with a wide variety of goods.
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June 2023 by Shannon N
Usually have what I go directly for but do wish pricing was straightforward and the outdoor plants have no signs or pricing that I could see. I am a consumer that usually won't ask for pricing, I figure if the store wants to sell something they will put a price on the item or have the correct pricing directly above, below or beside it.Clean store with a wide variety of goods.
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June 2023 by Jeri Zimmermann
Great customer service, selection and local which is an important part of our community!
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April 2023 by Angie Z.
We were told a potting soil sale was on until the end of the month. We came in the next day to pick up the soil and were told the sale expired the day before. We asked them if they would honor the sale price since the sales associate told us wrong information. They would not give us the sale price even though it was so close to the sale expiration date. We could have come in the last day of the sale but were assured the sale would be until the end of the month. I called Ace hardware in Longmont and they made an exception and honored the sale price. In the future we will take our business to Longmont even though the Berthoud store is more convenient.
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April 2023 by Mr. GBC
Decent store, but nowhere near the selection that the Wrongmont Ace has. Nice if you don't like crowds.
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April 2023 by Angela Poe
This is a great small-town hardware store. They are always friendly and willing to help out. They have all your basic home repair needs and plenty of summer time outdoor decor.
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April 2023 by Taylor Longwell
Definitely will not be shopping at this ace hardware location ever again.. the lady at the front desk was disrespectful and rude. You guys lost a lot of business with my company.
