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July 2021 by Michelle
TERRIBLE SERVICE!!!
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November 2020 by Jennifer Jacobs
Checked on-line to see what time the drive-thru closed and it said 6pm but when I arrived at 5:11...the ladies were walking out saying the drive-thru closed at 5pm but the sign on the door says drive-thru is open until 5:30pm.
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April 2020 by Thomas Meyers
Terrible service. I had some minor fraud against my business debit card. They cancelled the card as would be expected. Multiple screw-ups on the part of staff resulted in a functioning replacement arriving three weeks later. This after threatening to close the account, which I ultimately did. I had been banking with them for over 15 years prior to the Texas transition. We pulled our personal account as well. Just another careless big corporate entity, unfortunately.
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November 2019 by Suzy Bullett
Awful customer service unable to even complete the most basics of tasks
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September 2018 by Brodie Wright
After hours line is a joke. Update: management called and apologized for the lack of knowledge base. I've got to hand it to them for trying to better their staff. Appreciated the call.
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September 2018 by Green Hills Sod
Best people to work with. Good bank!
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May 2018 by Jeanne Perrine
Great free checking plus they are always friendly and helpful. And free means free.
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December 2017 by Patty Kemp
Friendly and helpful staff.
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December 2017 by Trish Faubion
They charge a daily fee for overdrawn accounts, things happen sometimes. They charge this on top of the insufficient funds fee. I quit.
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November 2017 by Pamela Vancil-Sharp
Have been banking with them for almost 25 years and have always been happy with the service provided.
