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November 2023 by Kiki Schlagel
I went in tonight in a rush. Needed lugs and bolts for a trailer tire. The assistant manager and employee that helped me were amazing. They were so helpful and knowledgeable. I will always use O'rileys in Berthoud,co.Thank you for being amazing.
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August 2023 by Weston Little
I want to thank Mike, the manager at O’Reilly’s for changing the battery on my car for me. I had to purchase a new battery today for my car after spending a large chunk of money on my brakes 2 days ago and I was very upset over it. Mike saved me alot of time and frustration today just by installing the new one for me. Thanks a lot Mike
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June 2023 by Steven Yurchick
These guys are amazing! Especially Mike C. and Lane. Really! My situation wasn't the normal day folks. I was 100 miles from home and my vehicle died. I suspected the distributor as the culprit. So I called up Mike C. and asked if he had a distributor in stock. He said no, but he could have one in my hand in less than an hour. As time ticked by, I told him to go ahead and order the part. Since I have the luck of a broken horseshoe, by the time I called back I unknowingly missed the parts delivery driver by 5 minutes. They would only deliver the next morning. Lane, another employee at the Berthoud store overheard the conversation and said that he would be happy to go and get the part and deliver it right back to the store so I could get my hands on it ASAP. After the above and beyond duty response, those guys helped me get back on the road and home by dinner. Thank you guys. I wasn't expecting anything out of the usual but, these guys went well above the normal.
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May 2023 by Derek Cotton
Fast and accurate service with great folks and prices!
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April 2023 by Christopher Mooney
Staff was friendly and knowledgeable. I was greeted as I walked into the store. The staff was able to get what I needed and checked out quickly. Store was well stocked with a good selection of products
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March 2023 by Angela Poe
The guys here are always helpful and welcoming. As a woman, I expected the usual "you don't know what you're talking about" attitude... not here! The older gentleman was on it and got me everything I needed and asked for, to replace the U-Joints on my diesel.He was also great at helping the younger, newer guys find what others needed.
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January 2023 by - J Bertolini
The guys at diso'reilly auto parts location where really sharp and helped me work through a very difficult air conditioner repair problem.
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October 2022 by BM Yardworks
Always the parts I need when I need them at an affordable price point! Thanks for helping me keep my truck on the road!
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July 2022 by susan jensen
Had a problem with my car overheating on 200 mile trip. We were concerned about getting home safely. The assistant manager at this store explained what to do and saved us what could have been expensive repairs at the hands of an unfamiliar garage. Very impressed.
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July 2022 by Ashley Beggs
Spencer at the berthoud location is by far the sweetest person ever. I needed to make a return and of course my 2 year old fell asleep in the car. Spencer was kind enough to come out and grab everything to do the return for me. While this is not normal practice it sure helped me A LOT in a pinch. Thank you for going above and beyond Spencer.
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July 2022 by Joseph Biunno
Called for parts and was told they would get back to me within 24 hrs. It's been weeks. I spend alot of money on auto parts every year and it was nice to have a store near me. Now, I will be shopping at another store even if I have to drive to Loveland. Goodbye oreillys...
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May 2022 by Michael
Trouble free contact met with the utmost professionalism. Thank you Mike, I appreciate your help this morning with my battery purchase.
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March 2022 by Kevin F
Worked hard to help me get my car running again after reaching high altitude and having a max speed of 8mph. Left with it running beautifully. Very appreciative of their persistent and kind dedication to find the problems and get me back on the road!I would highly recommend.
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March 2022 by Lena Rose
I love walking in, standing in line to do a return and being ignored because two employees are immersed in two dudes with a dog. I especially love it when the third employee has to get someone’s attention while I’m standing there. Tyler lacks the bare minimum in customer service skills.
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January 2022 by Tim Vancil
Worst Auto Store besides NAPA. Employees have no knowledge of what a customer needs. Do not try to go the extra mile to even try. Every time I go in one guy is in a parts bay eating. If you want a good O'Reilly's go to south Loveland store. Very knowledgeable and helpful. Great people.
