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February 2024 by Chris T.
Friendly staff, good hours, nice facility.
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December 2023 by Bruce Clampitt
I live in Blackhawk and was expecting a package of two books. Got a notification saying that they were delivered next to my garage. However I don't have a garage I looked all around the house all around our property couldn't find it. Two weeks later the housekeepers found it buried in snow at the very front of the driveway as if they threw it out the car and they were still driving. The icing on the cake was a lady at the USPS office that told me that she didn't send me the email that they did send me and that they delivered it and it's now my problem. Wonderful customer service. I would like USPS to fix this and refund the money I have spent on damaged products because of their incompetence and neglect.
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June 2022 by Lin Edwards
Doreen is one of the best employees of any establishment that have ever done business with. She takes pride in her work and is excellent at what she does. This woman needs a wage increase!!!
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April 2022 by Courtney sombers
This is the worst post office. Daily mail service is fine, but I have continuous issues with package delivery. I have usps informed delivery which allows me to see when my packages are due to arrive. I can’t tell you the number of times my package is “out for delivery” and then returns back to the post office never having been delivered. This will happen 2-3 times before my package arrives… ALWAYS late. I also have issues where my items are delivered to the wrong mailbox, or they are marked as delivered when they obviously haven’t been. Sometimes if I am lucky they will magically show up a few days later. This all is a massive problem when waiting on time sensitive materials or perishable items. Extremely disappointed.
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February 2021 by Pamela Olesen
Terrible delivery service. I've seen the exact same remarks from others in the community... will mark "attempted delivery" but with a variety of excuses why delivery couldn't be made. Obstructed drive... even when it's sunny and clear, no turn around... even though we have a large area for vehicles to turn around, package too heavy...wait, what?!?!There must be at least one driver who does his/her job as is not all packages but he/she must not deliver consistently as I find I am making more and more trips to the office to pick up packages that could/should have been delivered. Heck, most of the time, the driver can't even be bothered to shut the door of the mailbox, leaving our mail open to the elements. Very frustrating and inconvenient.
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August 2020 by Heel Entertainment
The worst post office possibly in the U.S. Amazon notified me my package arrived. Nothing was in my mailbox. I talked to the deliver man and he tells me that the lady at the office must have scanned the wrong package. My brothers package has been sitting in the post office for over 72 hours and still counting just to be scanned. The lady in there seems like she doesn't know what shes doing. Not only that, but they never answer the phone! In fact when I was inside the office once, I hear the phone ring and ring while the lady just sits on her computer. The worst I have ever seen is at this post office.
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July 2020 by Nan T
Always friendly & try their best with a small demanding public! If you don’t know how good we have it check out other countries rates & attitudes!
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July 2020 by Melissa Phelps
This post office is by far the worst I’ve ever dealt with. We’ve had issues with our mail before we even moved into our house in Black Hawk! Unfortunately, it’s the only post office up here. Apparently the mail carrier can’t read the difference between Drive and Circle when it comes to addresses.
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June 2020 by Alyssa Webb
Worst postal service I’ve ever experienced. One person that delivers and drives a BMW is great, but the rest of them are absolutely awful. Can’t leave a package when it doesn’t need to be signed for and force you to go and pick up your package for no reason besides they don’t want to walk to your front door.
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February 2020 by Scott Messersmith
They never have answered one phone call and we have called so many times. We have not been receiving our mail or packages that should have come. We have even tried having other post offices get in touch with them to no avail. What the ??? is wrong with this post office?
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January 2020 by Veronica Severe
Understaffed which makes working their so hard. But those who do work there do the best they can and are always helpful! I appreciate their hard work and willing to work with those that come it.
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December 2019 by Trollmeat B
So never have had great service they finally got rid of everyone but the new help seems missing. 21 minutes past lunch time and no one here still. Ten people have already left in frustration! Maddness
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July 2019 by Thomas Katkov
Not sure how they haven't been shut down yet.. every single package marked as attempted delivery even though there is no snow or obstruction in the driveway. Absolutely terrible service.
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July 2019 by Doug King
Among a few issues is one guy at the counter when I wanted a book of stamps did not know how to sell a book of stamps so I had to go to Idaho Springs post office. Another issue was I ordered a PO Box key and did not hear anything for six weeks, went in to ask and it had never been ordered. We constantly get other peoples mail in our box and now days it is not put in our box until late afternoon. I had a package at the post office today and now after 4:00 and when I went in to ask the girl was rude and sharply said “I have not got to it yet” !!! I asked what was wrong with the place lately ? She was mad at the world apparently so I just walked out kind of mad myself. I am trying to file a complaint with the USPS but after on hold for two hours and hung up on hold four times already and still waiting for an agent ! POOR !
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April 2019 by Adam Yaccarino
ABUSIVE EMPLOYER ALERT. If you are considering applying for the USPS please know that there are tons of resources out there to show you just exactly why you shouldn't. Let this miserable place die already.
