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March 2024 by Valeria Zavala
Definitely recommend this place! Staff where very professional, polite, and did a wonderful job. When I picked up my car they went over everything they did and your get an expense report. Overall, had a wonderful experience and certainly will come back to them in the future.
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March 2024 by Renee G
Everyone at Caliber Collision is friendly and caring. Victor walked me through all the work they did and explained why they did it. This place is fantastic! I recommend taking your car here. You will be treated fairly and with respect.
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March 2024 by s kahn
Wonderful job.
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March 2024 by David Wagoner
Good place. Make sure which location you go to if you are using insurance
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March 2024 by Jess Worley she - hers
Friendly, fast, honest and communicative!
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February 2024 by Josh Ritzer
Great quality repair. It looks like a perfect match. Drew, Victor, and the rest of the team provided terrific customer service throughout the process.
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February 2024 by Gershon Winkler
Amazing work amazing customer service and clear explanations and patient responses to numerous questions. And wow I did not expect them to clean the inside of the car let alone the outside it was like getting back a brand new car in the end. This is the only place I would ever go to if God forbid my car was ever damaged again.
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January 2024 by Brooke Rosson
Caliber collision on Sterling in Boulder kept my car for well over a month just to do very minor bumper work. I explained to them that I only had my rental car for one month after that, I would have to pay for it myself and I was assure they would have the work done before one month. I was assured repeatedly by the front desk people at caliber collision, and Drew the manager that I would not be charged for the three days they kept it over a month. I was told by Drew several times that he would be reimbursing me for those three days which I appreciated very much. I was also told by enterprise That they had received an email from Drew stating that he was going to be reimbursing me for those charges. It’s been a month since I was told I would be reimbursed. I have not been reimbursed. I’ve left an email and a text message and three voicemails for Drew to please call me back about this and I haven’t heard from him and my issue was not resolved. Was never reimbursed and was completely ignored for weeks when I tried to get this issue resolved. I would try a different caliber collision or go somewhere else if I was you.
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January 2024 by Sonia Coghlan
EXCELLENT Customer Service! Tamara, office manager is always friendly and positive when answering the phones. Adrian, service manager, was very patient with my calls checking on status of the car and kept me informed on status of waiting for parts, repairs, etc... Drew, the GM -- above and beyond customer service, came to my house to check on my car after the repairs because it wouldn't start....not their fault, my battery died (bad timing!). He was kind enough to take my car back to the shop to replace the battery for me. FIVE STARS and A++ to this Caliber Collision location and staff!!
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January 2024 by Ed Self
I've had two jobs done by Caliber Collision. The first was a job through insurance. The second was my son's unfortunate encounter with a deer, not an insurance claim. In both cases, the staff at Caliber were super friendly and helpful. They ordered parts and gave us a heads-up when they'd arrive, and then we only brought the car in once everything was ready to go. For the insurance job, they arranged for a rental car available right on site when we dropped off our car. Also, their prices are very reasonable, compared to other estimates I've gotten. I would highly recommend Caliber Collision.
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January 2024 by Tracy Burke
Fantastic service. Friendly. Timely. Work well done.
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January 2024 by Jenny Miller
Drew, Tammy, Victor and the whole crew are great. I had two repairs through Amica done with this shop and then I just started coming here on my own for other work because I like them. I'm definitely happy with their work.
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December 2023 by Paulette Diby
Friendly, pleasant front office staff on a hectic day for me. Clear detailed communication and updates. Fixed my car before promised date with genuine parts, and not off market parts. Cleaned and polished my car at no extra costServices: Painting
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December 2023 by redrum 03babyy
great staff and great people to work with detail looks amazing and jobs are perfect
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November 2023 by S Jones
Everyone has been so helpful and so friendly to work with. I brought in my vehicle from a rear-end accident, through a different insurance group (the person that hit me). Drew and his team have been so detailed for communicating process and timeline, delivering accordingly and exceeded my expectations. I would absolutely bring my care here again.
