BCH Lab at Foothills Hospital is highly regarded for its friendly and professional staff, especially the phlebotomists who perform blood draws with minimal pain and bruising. Patients appreciate the short wait times and easy check-in process through the kiosk. The staff consistently provides good care, making patients comfortable and ensuring a positive experience. Many reviewers highlight the quick delivery of test results, often on the same day via the patient portal. Compared to other labs, such as LabCorp, BCH Lab offers a more pleasant and efficient experience. Patients also feel well cared for, noting the staff's kindness and attentiveness, including small gestures like providing warm blankets. Overall, BCH Lab at Foothills Hospital is seen as a trustworthy and caring place for blood tests, with many choosing it over other options for its professionalism and quality care.
Frustrating. I called the Foothills location ahead to verify I could come in until 6:00 and that they had my lab requisition. I went out of my way to get there and be on time just to be told they don't do draws after 5:50. I arrived at 5:53. Why wouldn't someone inform me of that on the phone and/or list it on the website???
December 2022
Always very professional and friendly. I have also never waited more than about 10mins.
June 2022
The technicians/nurses are professional and friendly--I've never had such a painless blood draw. Also, the results were delivered to me via the patient portal the same day! I've never had that happen at any lab I've been to previously. High marks.