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August 2023 by Stuart Dopplerstein
This is the most honest, straightforward and fair shop I’ve ever taken my car to. Darren is so incredibly nice and helpful, and he saved me a ton of money. I’d already taken my Kia SUV to Boulder Valley Automotive for other small repairs because they’re great and their prices are really fair. This time I paid extra to have it towed to them because the engine failed while I was driving. Darren thought it seemed like a specific warranty issue Kia has acknowledged, and that there was a good chance Kia might cover the repair. He talked to the dealership and they agreed it sounded like that issue. I had the SUV towed to Kia.Kia told me I needed a bunch of different repairs, not that it was the warranty issue. I freaked out and talked to BVA again. Darren told me the repairs they were suggesting made no sense and called them again. It turned out the Kia dealership shop hadn’t listened at all to what BVA told them. When Kia looked for what Darren had told them to, they found it WAS the warranty issue. Kia is replacing the engine at no cost to me. From this I learned that dealership will happily try to sell people work their cars don’t need.I really appreciate BVA’s honesty and helpfulness. They aren’t condescending to me because I’m a woman, and I think they genuinely care about helping people.
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August 2023 by Janell Davidson
I am just passing through town and called to see if I could get an appointment at Boulder Valley Automotive. They couldn't get me in, but had a genuine concern for my issue. They took the time to give me a possible solution to the problem, and also gave me recommendations for other automotive repair nearby. That's Excellent customer care in my book!
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August 2023 by Andrew Zimmerman
Super trustworthy and fair, no B.S. at all from my experience... currently with 2 vehicles under their care, can recommend woth confidence...
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July 2023 by Tom Kochtitzky
Excellent prices, friendly service, NAPA warranty and beyond. Wouldn’t hesitate to trust Daron and the mechanics with any vehicle.
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June 2023 by Evan Wolfe
My vehicle has had a long list of problems this year and after getting wildly overcharged by a different mechanic up the street, came over to BVA. I've chosen these guys for my last three repairs because they're honest about their work, honest about saving you a buck where they can, and my car is running better than ever after taking it here.Really grateful to these awesome guys. While a lot of businesses in Boulder will gleefully overcharge you with a smile on their face, these guys do quality work for a fair price, oh, and they're friendly as can be!Thanks BVA!
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April 2023 by Camilla Toro
This is where I take my 2007 Honda CR-V when it needs fixin’. The staff are wonderful, prices are reasonable, and they get me back on the road quickly. Highly recommended!
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April 2023 by Mikey Theman
Was the worst experience ever direpected and my car still do not run right after 5434 dollars I would not reco.end these guys I give the 5 thumbs down
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February 2023 by Kerri Wingert
Came here with a bent tie rod on a 2013 Nissan Leaf.Darren fixed our car for $400 when the Nissan dealership quoted $3,800. We were able to avoid an insurance claim and get our car back a lot faster, too. Can't say enough good stuff about the communication and fair treatment we experienced.
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January 2023 by Tucker Harju
I was delighted that BVA was able to squeeze me in for a next-day oil change. Throughout the process, I was treated very respectfully and felt that my car was in good hands. The pricing was more than fair, and I will definitely be taking my car here in the future for maintenance!Services: Tire rotations
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January 2023 by Grace Yeh Dale
Is it possible to love an auto repair shop? YES! I had my oil changed in the state that I previously lived in. That shop suggested a number of items to fix but I didn't have time to take care of them before I shipped my car. After settling down in Boulder, I took it to the guys at Boulder Valley Automotive and mentioned the repairs I needed. After assessing my car, they told me the repairs were completely unnecessary. I am blown away by how honest and transparent they are, and how they only charge for work that is truly necessary. They deliver great service and truly care about their customers. Thank you for being an awesome shop!!
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October 2022 by Lukas Robertson
BVM is one of the most honest, fair, and knowledgeable shops I've ever taken my Tacoma to. I come, like many others, with large amounts of PTSD from shops & dealerships that have overcharged, overlooked issues, ignored my calls, and sugar coated smaller issues to insight fear and stress. This makes it hard for me to trust mechanics. Not to mention that gut wrenching feeling every time our engine lights pop on just in general.NOT WITH BVM! Daren, up front, (apologies if I'm butchering his name here) went ABOVE AND BEYOND working with me to diagnose some of the major issues with my vehicle, helped me navigate the realm of a warranty claim with Toyota, and brought only integrity and kindness to every question I asked. I never felt like I was being forced or "sold" into anything. My best interest was put FIRST and that is RARE.Boulder Valley Automotive has my business for life and I know they'll help me keep my Taco healthy & running like a dream with only the upmost honesty, integrity, and professionalism. Oh and the price is right. 5/5*HELPFUL TIP* Would recommend calling ahead of time (maybe a couple weeks) if you are due for a repair or having issues. Because they absolutely rock, they are also incredibly busy.Services: Vehicle Inspection
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August 2022 by Victoria K.
All of the reviews about Boulder Valley Automotive are spot on. I needed a front headlight replaced, and gave them a call. They were super nice over the phone and told me I could swing by that afternoon. They didn't have the bulb that my Toyota needed, so Darren called another shop and got one in 15 minutes! Then they quickly replaced it and I was out of there in 30 minutes flat. My Toyota dealership said they couldn't see me for two weeks (I'd feel very uncomfortable driving at night for the next two weeks with a broken headlight) so the turnaround at Boulder Valley Automotive was so amazing. They also didn't overcharge. Such a great local auto shop!
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June 2022 by Jenni Ojala
I brought my PT Cruiser to them for years, and they helped keep it on the road by suggesting maintenance and repairs that actually made sense. A couple times another shop that I'd been to had told me something absolutely needed replacement, but then I called Mike, and he'd tell me it wasn't worth it in a car that old (and was absolutely right about it). Their pricing for anything that did need to get done was reasonable, and I never felt like I was being ripped off.I haven't been here for a couple years (ever since got rid of the PT Cruiser), but when my current car's maintenance agreement with the dealership comes to an end, I absolutely plan on giving Boulder Valley Automotive a call again.
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May 2022 by Nicholas Friedman TeBockhorst
Our go to mechanic for years. Great service, reasonable prices with good estimates, reliable results. On the one occasion a repair didn't come out perfectly, Curtis stood by his work and got it taken care of.
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March 2022 by Grace G.
Let's just start with how incredibly courteous and professional the guys at the front desk and in the garage area are! Customer service is their jam!! I brought my car in for a tune-up and I have always had problems with guys trying to overcharge the little lady that knows nothing. These men took fantastic care of my car, only charged me for what my car really needed, and their prices were spot on. They gave great recommendations for future care and I left feeling like a valued customer. One cannot get any better than that! Thank you BVA... you all are true gems in a very greasy world!
