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August 2024 by Rose A.
Instead of fixing my screens on my cell phones, they broke them both. After I paid another customer came in to say the same. If you need a cellphone case or screen protector, yes, go here. If you need a new screen, don't. $200 down the drain with a no refund policy. Thanks for breaking my phones. The touch screen doesn't work on one and the other doesn't have volume or charge. Once it ran out of battery it's just a paper weight
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August 2024 by Chris C.
Brought my phone to have a crack screen replaced. They replaced the screen in short time, however, the quality of replacement was horrible. It literally drains the battery within two hours. Do yourself a favor and spend the extra money to get a certified apple screen. It's not that much more and you won't have to stay tethered to your phone charger for the rest of your life!
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June 2024 by Noah M.
I experienced what I can only describe as horrendous service here. When I brought in my phone with a broken display, they told me it would be fixed in an hour. Come find out, an hour later they did not have the parts and asked me to wait a further 24 hours for it to be repaired. Upon my return they had replaced it with a smaller screen (with a thick and visible black band around the sides) which had extremely poor color and visible pixels. I would have been astounded if it had even a 420p resolution. When I complained, the clerk told me that it would be hundreds of dollars in additional fees and several days wait to get a screen even close in quality to my original. The employee Santi also told me that I was lucky the screen was on right-side-up, that there was no visible difference to them, and best of all that I should not care about the quality as "the phone isn't that nice anyway." When I suggested that this was a poor way to treat a customer he told me he "did not give a sh*t." Santi should be removed from all customer facing roles as his service is atrocious. I would not recommend anyone seek service or repairs at this establishment. They will rip you off and give you a terrible product to replace whatever was broken.
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December 2023 by Bellingham J.
Great job on my phone And guy if you come here to get your phone fix you know it's cheaper for a reason so if you drop it the same day you fix it don't expect a refund or free new screen happened to me lol But they do give you a discount on the other one super grateful for that .
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December 2023 by Calvin Young
Super generous and helpful! Apple told me I had to repair my broken phone if I wanted to transfer data to my new phone. These guys helped me get it working enough to transfer the data FOR FREE. Definitely coming back if I have any more trouble.
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November 2023 by Laura Rhea
2nd fantastic experience working with Zafriy and Santiago. Replaced my iPhone 11 Pro screen that was severely cracked and put a screen protector on it. It is in perfect working order again for half the price that the apple store was going to charge. They are friendly, helpful and fast. The location is very convenient - he was able to take care of it while I shopped nearby. He seemed very trustworthy and I know where I’ll bring all my phone issues from now on!
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November 2023 by Caleb Siegel
Spent $150 for a screen repair, it didn’t last more than 1.5 months and started experiencing ghost touch pretty much immediately.
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September 2023 by S Fitz
Extremely rude and unprofessional. From the moment I walked in I had felt like I did something wrong. Getting a refund for a down payment on repairs that were not done, was treated like I had asked some outlandish request. Was continuously told to come back later for refund or to call a different worker, and spent 3 days just trying to get my money back. Terrible place, rude workers, and shady business.
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December 2022 by Peter Henshaw
Found the perfect case for my Galaxy 21 Ultra. I needed a very specific fit in order to hold my razer kishi, and the guy who was working pulled exactly what I wanted on the first try. Really friendly and knowledgeable staff, thanks Cell Ville!
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October 2022 by Daphne Mosko
Sometimes you don't know how good people are until there is a problem. The guys at this store have been so honest, kind and shown so much integrity. Highly recommend!!!
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October 2022 by Lola James
Destroyed my phone by replacing my screen with a used and inferior screen that was half as dim and USED E6000 epoxy on the INSIDE of my phone, instead of an adhesive kit. Now I have to buy a brand new phone. DO NOT use this cut rate business.
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October 2022 by M L
SANTIAGO is the best!!!! super nice and helpful information on how to keep my phone in great condition
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October 2022 by Daniel E.
When people do a terrific job and provide excellent customer service, they need to be recognized. Lafri of Cell Ville rocked it! Brought an Apple phone with a cracked screen into his shop and it was repaired flawlessly within a 45-minute period. A positive person with excellent interpersonal skills...YES!I did not have any tech needs other than the repair.
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August 2022 by Ann Meyers
This is an amazing store. Wish I had known about it sooner. They will install screens on your phone at a minimal charge. Highly recommend
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July 2022 by Noah Rott
Super helpful staff and fair prices. They will do more than just fix screens and batteries if you need and are very honest & communicative. In my case, the phone wasn't able to be fixed, but they did not charge me and gave me the peace of mind I needed to move on from a phone not worth saving.
