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September 2023 by Brandon Jones (Beast1000)
I worked with Alex Beda to open up my first Business Account.Alex was patient, engaging, conversational, and demonstrated integrity.I had a lot of tedious questions, and follow-ups, all of which Alex handled WONDERFULLY. The entire experience was enjoyable, we talked in a friendly casual way, he provided insights into Business Bank Accounts, Chase Bank, and shared his experience with other Bank Accounts. This all made me feel confident in my choice with Chase. This was a EXCEPTIONAL first impression of the bank, in-person, for business banking.Thank you for showing up fully and helping me out!
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June 2023 by Kate
This bank has the best customer service in town. The representatives here have always been courteous, professional, friendly and process transactions quickly. Rachel is so pleasant and helpful! Thank you for being awesome and showing you appreciate and value me as a customer!
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February 2023 by Adam Fortin
It's pretty small for a bank. On the plus side,I like the fact that I'm indoors rather than outside.
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February 2023 by Josh Spivey
Madisen is great. Helped me make a quick deposit and answered all my questions
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December 2021 by Sara B
Happy with my experience here :)
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May 2021 by Athena Harden
Staff was welcoming and very helpful at this location. The teller immediately escorted me into the right direction with questions I had regarding my account. Ed was very insightful on helping me apply for a credit card, very kind and not judgmental about my current financial situation. Happy to be with them.
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January 2020 by Elizabeth W.
Went to cash a work check that was thru chase, they want $8 to cash it even tho the company who wrote the check has an account there. Seems a bit ridiculous considering Kingsoopers charges 4$ with a super card.
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December 2019 by Co boujee
The steal your money.
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August 2019 by Paul Hansen
It is okay it's okay its okay its okay its it is okay but but it doesn't take coins and doesn't to have a bathroom the people are nice that counts
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June 2019 by Jonathan Forell
I can't believe these people - I was next in line and told to sit and wait because others had quicker transactions behind me. This comes after I drove across town to a 2nd branch due to the first being closed for “emergencies†- totally unacceptable.
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June 2019 by Sanchez Francisco
Lady name Veronica was very rude dosen't treat Hispanic people very well. And rest of staff very nice.
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February 2019 by Ian Owen
Teller was unhelpful and gave me that “I don't care, why are you here look.†Everything he had to say was an excuse for a banker not to assist. There were 2 bankers at the time and they were just standing around talking to each other. I was trying to open a business account. Just the this experience alone is enough for me to go elsewhere.
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July 2018 by Mike B.
After 2 big mistakes in the last 30 days, I would definitely NOT recommend Chase to anyone. In this last snafu I deposited a check from another Bank. Chase put a hold on my funds until I proved that the funds had left Capital One and were in the vault of Chase. So, I had to prove that Chase received the funds while they were sitting on them) admitted by the Branch Manager and VP) This is a very disorganized and unprofessional financial institution. Put your money else where.
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January 2018 by Alex Miller
Totally acceptable local branch...nothing fancy, plenty of dum-dums for the kids, and free coffee. The tellers are professional and kind.
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April 2017 by Shaun
Generally the bankers & tellers are very nice, efficient, and helpful. Though there are two errors that happened since I've banked here that I should notify others to be weary. I opened a savings account, the banker ordered me an ATM card, never got it. I found out yesterday it was activated somehow.... without me having the card. I only discovered this information after calling the 1-800 number to discover the status of my debit card (which had supposedly been ordered on Friday, March 24th). Upon calling, the CSR explained to me that it had never been ordered (nor my initial one cancelled for that matter) and that I had an active ATM card. So I'm not sure what is going on with this branch in terms of ordering cards, but they're not doing it right and it's kind of not good.... I also have a friend whom opened an account at this branch, ordered a debit card and never received it. Will continue to do basic banking here, but for account maintenance I will find another Chase location.
