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October 2023 by Ad D.
I Dropped off my VW Alltrack 5 months ago they still can not tell me when I will get it back. They offer no help or assistance for an alternative mode of transportation. It will take way longer then they tell you and offer no other solutions but to wait. To Be Continued .
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August 2023 by eddie cee
I’m not sure why I decided to listen to reviews and bring my car here, I should’ve just waited to get an appointment at Stuttgart. This shop is far from perfect and has a lot of work to do to get it back on track. Took my golf and had the front bumper replaced under insurance and took 2+ months then after getting my car back had horrible fitment issues that blew my mind the QC allowed it to leave the shop like that. Then they didn’t road test it because it had a cruise control fault. So after taking it back then they fixed the front bumper then they took it to the dealer. I really wish I could’ve given a better review but I was really disappointed and I don’t think I’d ever bring any of my Volkswagens here again.Services: Steering & suspension repair
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July 2023 by Stephen P.
The work was completed well. Communication was prompt when I reached out. Charges out the door were exactly as expected.But if you have any urgency to getting your car back, you'll need to be proactive. After stopping by for a quick estimate, I brought it in expecting it to take 1-2 weeks; it took 10 full weeks. They discovered additional damage in stages, and it seemed they just sent off the update to insurance and waited to hear back, not following up unless I did, and it seemed to help when I connected some dots.
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July 2023 by Tyler Reiser
I love my 2019 WRX STI and was devastated when another car collided with the quarter panel. They took it the same day and were working with the insurance company right away to get the parts my vehicle needed to be back in original OEM-condition. Corey is a legend! Professional and fast. Special thanks to Silvia in the front for also being so helpful throughout the whole process!Services: Painting
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February 2023 by Stefani G.
What was supposed to take 2 weeks according to them, ended up taking 5 weeks. No communication from them throughout those five weeks unless we reached out first and each time we did reach out it seemed like we were bothering them. To top everything off we had to take the car back the next day because the door they had replaced wasn't opening from the outside. Very frustrating experience.
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February 2023 by Allan Sanchez
I thought these guys had a good reputation they kept my car for 3 months just to tell me it was going to be totaled because they didn’t do a proper inspection won’t be going here againServices: Auto body & trim repair
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January 2023 by M J.
I called in advance to see if they'd be able to give me a repair estimate. The guy said yes as long as I arrive in a half hour. I got there in 20 minutes, but they denied the phone call had happened and wouldn't give an estimate. One guy just walked away and the other wouldn't even look at me. Only the receptionist was nice and apologized for them. I will not be giving them my business and will tell the dealership that recommended them about my bad experience.
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December 2022 by Maggie Fast
At first I was hesitant to come to this shop because some of the reviews. The Audi dealership recommended them. My 2021 Audi got hit and I knew I needed an Audi authorized shop so I took the advice of the dealership. After having my car fixed I have NO idea how anyone can give this place less than 5 stars. They communicated well, helped me navigate some insurance issues, and fixed my car in a VERY reasonable time considering everyone is dealing with supply chain issues . The staff was friendly and my car looks perfect! Thank you again for such a great experience! I highly recommend them.
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November 2022 by Atticus S.
First off the receptionist is very unfriendly and seems to be burdened anytime I called or came into the shop. My tech was also rude and hung up the phone after thanking me for wasting his time. The estimate also came in 3 thousand dollars higher than Caliber collision, abc auto body and boulder bump. NOT GOOD PEOPLE!! Everyone seemed to think they were above me.
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November 2022 by Joanna Wellington
Colorado Coach repaired my Range Rover damages from carrier delivery. They patched the bumper rather than replacing it, failed to replace the taillight which failed shortly after the job. Would not release the car to me for three weeks. The entire experience was botched and cost me additional money after the claim was finished. Don't go there, especially if your a wan on this man's world shop
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October 2022 by lars gibson
Mark the owner is a clear communicator even when the insurance company started to cause a rift. If you own a high end vehicle, this place is a mustServices: Painting
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September 2022 by Kayla Knight
Mark and his team are amazing. We were hit by someone a week after buying our brand new car, and Colorado Coach was amazing in helping us get our car back in new condition. This is our new go to auto body shop! Professional, extremely friendly, and does amazing work.
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July 2022 by Ice T
Read the reviews - specifically the 1 star, these guys are not to be trusted and have gone down hill. At all costs avoid this repair shopServices: Body & Trim
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June 2022 by Liz Mandel
My family has been bringing our cars to Colorado Coach for a very long time! They take great care of us, thank you Mark and your crew!
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June 2022 by Wendy D.
Colorado coach did a 10k repair on my Audi. They are horrible with communication. Returned the car to me without a ski rack that was on the car. Brought the car back and then they returned it with a cracked casing on the rear view mirror. I called and asked for them to fix it 3 months ago with no returned call. Prestige Audi has the car now and is repairing their mistakes. They tried to glue the casing after breaking it.
