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October 2024 by Jule Sandoval
Sarita was a wonderful customer service rep.
She was professional, thoughtful, and kind.
Thank you for hiring Very good people.
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June 2024 by Rose Linn
I'v been a cricket customer for several years and I love the way that the store manager Joana has trained her employee Sarita they are so kind and respectful and have had a lot of patience while helping me and other customers at the same yime. They always have a way to help out their customers with their needs I haven't seen this customer service for a long time in this store. So if you need any help stop by at this location! Rose.
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June 2024 by Cherry
The store managerJoana is kind and professional I recommend the store for your needs because it has phones and accessories out the door for good price she is so professional and kind even with people with attitude and I don't know what else I can say about her she just great at what she does thanks Joana IlY God Bless You
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June 2024 by Nicety702 W
Erika was the most pleasant and helpful customer service representative that have dealt with in a long time. She deserves all the flower. Great job Erika
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March 2024 by Rose Ruthie
It is certainly not good business practice for the internet to show that the store is open and then to get there and it is closed. This happened at two different Cricket stores on this Sunday. What a waste of time to go from Lafayette to Boulder and have both stores closed. Authorized dealers, if you respect your customers then please post the correct hours out of respect to their time and gasoline!
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March 2024 by Tim Kimball
Drove from Lafayette to Boulder to cricket wireless and google says they're open, the sign on the door said they're open... But the doors are locked? Big waste of a Sunday afternoon, and this is the second cricket store That was supposed to be open.
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March 2024 by Kathy Perry
Erika and Luis was so helpful with me today. I'm so happy with my new phone, thank you guys!
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January 2024 by Spencer Davis
Absolutely some of the worst customer service that I can remember. I've tried to get help there twice and the same person behind the counter just said no I can't help you call customer service. So I call customer service and then customer service says I have to go in store. Even showed her the transcript the second time. She was completely disinterested in doing anything even remotely close to resembling help both times. Just a "no we can't, call CS" didn't even try to do anything just a not my job and back to playing on her phone or gossiping with her coworkers the second time. And then I went to a store in Longmont and they were able to help. It took 10 minutes to get it taken care of in Longmont but because of this gals lack of any customer service skills I've spent hours on the phone, online, and in person trying to figure it out. So glad to be switching carriers.
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September 2023 by Anthony
Great customer service and willing to help
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June 2023 by Jesus Salmeron
Very good service from Mayra, very friendly, I recommend her.
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June 2022 by Johnny Eads
Good place, decent selection
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June 2022 by Hannah Baumann
Legit best cricket around ??
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March 2022 by Roger Kincaid
This Cricket store has always taken care of me and everything i need. On March 1st, i went to pay my bill. Then Danielle saved me $30 a month on my bill because i have Medicaid. So my bill each monrh is FREE! Thank you so much, Danielle!
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March 2022 by Self Improver
Useless unhelpful rude, manager unavailable,
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October 2021 by Ernesto Ramos
Brenda was wonderful helping me get my information to switch over!
