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January 2024 by Angela M
I was supposed to do this review months ago, but that is also a testament as to how great they were. I still had them on my to do list. Yes this review made it to my to do list and for months. The care and the customer service I received while they worked on my little Nissan was impeccable. After getting tossed around by 2 mechanics, I got answers and results from J & S. AND had to take a 2nd look. But willingly they did that and I am forever grateful. I will definitely go back and have referred several people there!
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January 2024 by Tanner Hovendick
I have nothing but great things to say about J&S from the quality of work, to the speed of completion down to the customer service. Also Craig is a master at diagnostics. The price is beyond fair. You get what you pay for and won’t be disappointed they truly do stand behind their work. To make your experience even better they have Donna and John in the front office to answer any and all of your questions. It’s hard to find a GOOD mechanic. But look no further J&S will take care of all your car needs. I recommend to ALL my friends and family. They also take care of all my fleet trucks.
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January 2024 by gino cavallaro
I've been going to j&s for a few years now as they are down the St from my work. Staff and techs there are all super friendly and very open to what there doing and transparent on pricing. I've brought both my cars there for as simple as oil changes to some big ticket items that I don't have the tools or knowledge to do myself. There pricing is fair and reasonable and they always get the job done in a day! They listen to my concerns or what I need done. They never try and upsell me or do something I don't need. And it's nice to be able to chat with the mechanics about things and get some insight and just go over what you want done. Appreciate everyone there and will be a customer for life
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December 2023 by Brenda de St Simon
I can't say enough great things about J&S. They take care of all our cars. I trust them to do the right thing for the right price, always. They squeeze me in if I have an emergency, and let me do a quick drop by for small stuff (e.g., light change). The whole team is great but since I have most of interactions with Donna and Craig, they are my favorite (and Bruiser too).
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November 2023 by Kathy Daily
First experience with J & S today definitely won't be my last. We are new to the Longmont area and were looking for a good mechanic. Found them! They were accurate with a diagnosis and competent with the repair at a cost I found to be reasonable. Dawna runs a very efficient front desk and the shop dog is perfect. So glad you were recommended to me!
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November 2023 by Phil P
Recently took our 2011 Subaru Outback to the dealer for an inspection and they quoted a ridiculous sum to repair/replace a number of parts. Brought it to J&S and they fixed everything for less than half the price in less than 24 hours. The staff at J&S are some of the friendliest people I've ever met. Great staff, reasonable price, professional workmanship...pretty sure I've found a unicorn!
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November 2023 by Brandon Lowe
Not only has the team done phenomenal work on our family vehicles but Donna has shown more empathy towards my family than I can possibly ever imagined. As a veteran and future dad with a very pregnant wife, the customer service we have received is unparalleled. You all are incredible and we are lucky to have you in our community.
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October 2023 by William Serene
Best local auto-shop around. Quality service, reasonably priced, with a hometown atmosphere. I've been taking my family's vehicles here for years and they have exceeded expectations every time!Services: Transmission
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August 2023 by Tricia Grable
Came to J&S because friends have been taking their cars there for many years. I've found the service good, friendly, and fairly priced. I'm happy to support a local business.Services: Tires
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August 2023 by Henry Richard
Dangerous mechanical work and complete lack of initiative.I took my 2007 Sequoia here in June 2023 to have new rotors and brake pads installed, and the drivers window fixed.When I picked up the car everything initially seemed fine. A few days later I was driving down a mountain pass when the brakes suddenly went soft and a bunch of error lights came on. I came incredibly close to driving off a cliff but thankfully managed to stop the car in a pullout.Took it in to a nearby NAPA mechanic who was shocked to find that the brake lines had been re-secured USING CABLE TIES!!! one of them snapped which caused the brake line to rub and then snap causing a major brake failure. That shop fixed it free of charge and got us on our way.A few days later the window mechanism broke again. We spent $1200 for nothing.I rang J&S about this and stated that I believed I was entitled to a refund. The manager spent time trying to divert responsibility and told me on several calls over several weeks (all of which I had to make to follow up on things) that she would sort it out and call me back. It's now been 2 months and not a thing.Avoid these guys like the plague.
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July 2023 by Whitney Britton
Dawna and Craig are always amazing to work with. They’re honest, reliable, and always seem to go the extra mile for all of their customersService: General repairs & maintenance
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July 2023 by Jeff M.
Having Car issues are never fun...but...I would not take any of our vehicles anywhere else! Their Professionalism, Accuracy in Diagnosing the issues, Cost and timely Repair and Return to Service is always Spot On! Highly Recommend them to Everyone!
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June 2023 by Collin Chesnut
I reciently had some issues with my girlfriends car, after attempting, and failing, to repairing it myself, I decided to take it back to the dealership (I falsely assumed it was still under warranty). To make this part of the story short, they told us it was going to cost around $3000 to replace the body harness. So... I decided to get a second opinion. J & S took a look at it for me and solved the problem for less than $500!! Id also like to add that the solution was not the expensive body harness. J & S has been the most reliable shop I have ever encountered, even considering the volume of vehicles I have put through there shop for various reasons ( I helped to manage a fleet of around 15 work vans). This shop is my shop for life! I would rate so much higher than 5 stars if I could
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June 2023 by PMG
This is the mechanic shop we have been using for both of our cars for years. The mechanics are good and it is a trusty place for sure.
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May 2023 by Brandon Holleman
They were able to do a custom alignment on my modified Miata with no hassle. It seems to be getting harder and harder to find shops that will do this. Overall cant complain. Quick an easy with great customer service 10/10!Service: Wheel alignment
