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January 2024 by Marissa W
We went to Joann to get a new sewing machine and some fabric. The woman working up at the register was very kind and helpful. We thought we put an order for pick up in but, it did not go through. She was very patient with us and had amazing customer service. We ended up getting this brother sewing machine and some black fabric. The one star off is because the fabric is not well organized. I had a hard time finding the fabric I needed. The one in Loveland has great signage and it easy to find everything.
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December 2023 by Jillene M.
Each of my last few visits has been wonderful. Every employee to whom I've spoken has been friendly and helpful. While I've experienced low supplies of some things I've wanted to buy, I've discovered that it's apparently a supply issue--those items aren't presently in other stores either. Beyond that, it's always easy to find what I need here. This is so nice!
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November 2023 by Jane C.
Terrible service! I have never, ever received such poor service. Today's experience at this store was distressing, disturbing and disappointing. Needing batting, we asked 2 employees for assistance. They turned up their noses at the idea. After struggling to the cutting table with a huge bolt of batting, we were loudly chastised for bringing one that didn't have a price tag. When asked for the actual width of the batting the associate balked at measuring it for us. Seriously. I do not understand the model for Joann's stores...rude staff, dirty stores, and poor management. Miss this particular site if you value your sanity.
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September 2023 by Kit Ying Chen
THANK YOU SO MUCH for the staffs for walking me out to my car. They made sure I was safe and fortunately able to shop because some random guy was pretending to shop around and tried to hug me a couple times while making conversation. He would not leave me alone as well but thankfully one of the staffs informed the manager and they took action right away. I really appreciate it.
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September 2023 by Rob Web
a friendly and well stocked fabrics and crafts store who also have seasonal decorations. we got a few skeletons to decorate the porch with and some needles and thread for making costumes. most importantly this store has never petitioned the supreme court to restrict a woman's right to have birth control, something that cannot be said of one of their competitors.
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September 2023 by Ashley Bellas
My wedding is next Monday and I’ve been here twice in the past few days to pick up last minute things that won’t ship to me fast enough. I don’t know what I would do without this place. So grateful there are still in-person stores!
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September 2023 by Ej Gravis
They filled my online order fast, but they don't have the key to the restroom at the cutting counter like they said and there's no one around to ask. Guess they hate the occasional homeless person going in and having access to running water so much they'll inconvenience everyone else huh? Also parking is HORRIBLE. It took me longer to find parking than to drive there.
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May 2023 by Drama Versy
Shady practice happening at this location where they put similar items in bins that have a certain price listed on the bin but when you get to the register to have it run up it’s a higher price, they are hoping you won’t notice. They are doing this right now with outdoor patio rugs where a smaller size is listed for 19.99 but they have larger ones mixed in in the bin that are 29.99I would advise looking to other locations.
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May 2023 by taytem is a stay
most of the time i can find what i need but KEEP IN MIND THE HOURS ON GOOGLE LIE!!!!! it says effective in march- i'm writing this review in MID MAY
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April 2023 by Sarah Moore
Restrooms closed, even to paying customers. There's a sign on the door to ask the person at the cut counter to use the restroom, so I did, but she was rude and said they were closed.
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April 2023 by Ann C.
I have been to several Joann stores around the country. The Boulder location is the worst I have seen. It is dirty and messy with poor organization and selection. My OCD nature cannot stand going in there. The management needs to make sure the employees are keeping it clean and tidy. Apparently the craft supply assortment is more profitable than fabric as crafts are taking over the store. I go there for fabric and the selection is lacking.
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March 2023 by Alana Lin
The employees were so so helpful with finding a few low stock items for me!
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February 2023 by J..Person. G.
Waste of my time & fuel. They used to carry a nice selection of heavier fabric, similar to light weight upholstery for home décor. Great downturn, cheap fabric or outrageously expensive. How I long for the days of Hancock's fabric, wide selection, variety of prices/quality. Now JA's is struggling after the monopoly of this chain. Seems like some stores are worse than others, but I'm not driving to other locations anymore in the hopes of finding what I want.
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December 2022 by Leo Loliondo
Prices were higher here then other Joann stores, very old and cramped store, and the staff didn't seem thrilled to be there.I will drive a little further and go to a nicer Joann store, skip this one.
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December 2022 by AJ Livingstone
Friendly staff, well stocked, had pretty much everything we were looking for and for really cheap. Granted, we made use of the crazy 70% off offer, but still.
