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February 2024 by Sean McCullough
I was a little slow in putting a lock on the unit. It was very good and reassuring that they were checking on the units and that they proactively called me about my storage unit. Thank you.
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February 2024 by Veronica Shaughnessy
Very helpful customer service.
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February 2024 by David Wagoner
Helpful and informed staff. Very polite.
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January 2024 by Adrian Roberson
Great entertainment and service
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January 2024 by Maze MG
Thank you Paige for everything coming into the office and getting settled on the store unit.
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January 2024 by Ryan Burgess
Kevin was extremely helpful!
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December 2023 by Pat Nash
Kristin answered my call on the first or second ring, politely told me that she was assisting a customer and took my number to call me back. 15 or so minutes later Kristin indeed called. I explained my issue; Kristin said “give me a few minutes to run this down, I’ll call you back”. About 20 minutes later, Kristin called again with a practical and efficient solution to my issue. We then corresponded a few times by email and text until everything was squared away. I was fully expecting an automated call service and/or lengthy time on hold and otherwise the general hassle that “customer service” numbers often involve. Not the case today! I spoke a few times with an extremely pleasant live employee and, voila, problem solved.
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December 2023 by Crash Begy
Excellent customer service! I needed some help and was taken care of immediately, with kindness and a smile. I have been renting here for 10 years, highly recommend!
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November 2023 by john mcclane
Serena is a wonderful property manager. she is always helpful and generous with helping me move in my stuff into my unit, I recommend this place plus everything is well secured.
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October 2023 by john Bkbreadmaker
Serena is a wonderful property manager. she is always helpful and generous with helping me move in my stuff into my unit, I recommend this place plus everything is well secured.
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October 2023 by Andrea S
⭐️⭐️⭐️⭐️⭐️ for Serena at Boulder Life Storage! Last Friday I had a big billing mess to untangle. Within minutes, and with a professional and cheerful attitude (and even some gratitude for my efforts), Serena ironed the whole situation out and I walked away with a smile on my face and the problems 100% resolved. Thanks Serena!
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September 2023 by Love Blush
life storage on Broadway manager name is SerenaSerena has been nothing but professional, supporting and understanding to me and my family during this time in my life when I need it the most, there’s not enough stars on this chart rate I want your team members to know that you are doing an amazing job out here. We need more people like you. You’re absolutely amazing. Serenakind Regards!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️-Teanglea
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August 2023 by Tyler Hoover
To put it lightly, this place sucks. I have set up auto pay through them 3 times, both online and in person and never once has it worked. They give you no heads up that payment is due and it appears autopsy has gone through, until they hit you with the $40 late fee with no warning. Poor management, awful communication, there’s plenty better and cheaper options around.
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July 2023 by Alan Johnson
Serena (spelling?) is an absolutely fantastic manager and took care of all my needs, she does a great job of running this place and keeping it safe and clean. I needed some sudden storage needs for several months and this location took care of what I needed and made the process very easy. I would definitely store here again. Thanks again, Serena
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July 2023 by Erin O'Brien
We needed a space immediate because we are cleaning out our for a move. Serena was really helpful when we couldn’t get the code right and was super friendly .
