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May 2024 by Emcee SupremeJustice
Older gentleman with gray hair and beard helping in aisle 27 yesterday with the nuts and bolts was pretty rude just because I am on the younger side and not a 70 year old woman doesn’t mean you can be rude or treat me differently he seemed annoyed he had to write down the codes for the items I picked out but didn’t offer any assistance when I first came back and was looking for what I needed treat everyone the same
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May 2024 by Taisa Simutkina
I love this store. I found everything i wonted to find
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February 2024 by Rayray G.
We've lived in many different parts of the country, and McGuckin is by far the best, and most interesting, hardware store there is. First, the customer service is uniformly outstanding. Whenever I've asked a green vest where something is, they drop what they're doing, take me there, and help me find the right one of whatever I'm looking for. Second, they seem to carry everything. Example -- I went in the other day looking for a replacement for a small plastic strap buckle. I had low expectations -- of course I had been to my local HD and no joy. I joked with my wife that McGuckin probably had a whole aisle of these things. Guess what -- they do! I once came up with the idea of buying my daughter a lava lamp while I was in the store, just for fun. I asked a green vest, again not expecting to hit paydirt, and she took me to a display with about twenty different models! Let's put it this way -- if McGuckin ain't got it, they don't make it.
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January 2024 by Terry O.
If you like hardware stores, you will love McGuckin's because it's a hardware store plus! There is so much here. When I was there, it was specifically to get a hat. Little did I know I would end up with more. The Christmas area had lots of great decorations. The candles filled the air with fragrance. I needed Christmas gifts for my pups and found pig ears and collagen sticks that my lab loved. Lots of clothing and perfect winter gloves. Bookguy elected to wait in the car. By the time I got to the actual hardware section, I knew I wouldn't have time to be look it over. I did find a car window scraper which we needed. If I lived in Boulder, I would be a regular there.
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October 2023 by Hal Paris
I am handicapped. It is a very large store. They have no electric cart's and so by the time i was done getting a few simple things, i was beat, using only my cane and a basket to lean on as a walker... They said they had a wheelchair but it was manual and i have bad arms. Bottom line, i cannot shop there again and recommend others in my position to go elsewhere, sadly. Doesn't feel very neighborly. Can you, will you correct this situation with 4-6 carts so we can all enjoy a cool store with knowledgeable people?
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September 2023 by J Doss
Had the 4oz isobutane fuel canisters that REI did not. A really cool place with quality items, a little bit of anything you could need and nice folks too! Definitely not your average hardware store!
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September 2023 by Robin Thompson
Great store! I actually had an issue returning an item and they made an error. Left angry. Next day the manager called me and proactively resolved everything. Really good customer care and I’m very satisfied.
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September 2023 by Bruce Barker
I've been going to McGuckin for 50 years, and this past Friday was the first time somebody refused to help me, when I needed a couple new gaskets for a faucet. He looked at the vaccum breaker parts I had, looked a few seconds on the shelf and said in a very gruff and dismissive tone: "we don't carry those". I asked if we could go to the gaskets section and look for them, and he repeated the same thing and turned away. I was dumbstruck. So I went to the gaskets section and after some searching I found what I needed myself!So 5 stars for the last 50 years and <1 for Friday. Hopefully he's not a regular worker in the plumbing department.
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September 2023 by Jet A.
I went to McGuckins solely to find the right weed wacker and a man named Ryan helped me immensely. We did cost comparisons and quality of the brands until I decided on the one that I purchased. To my surprise, Ryan asked if I wanted him to put it together for me and he saved me time and frustration by doing so. Great service!
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August 2023 by David L.
Customer device here is amazing. So many knowledgeable people to help you out. If they don't have it, it might not exist.
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July 2023 by Rhiana Wiggins
Who doesn't love McGuckin!!?!! They have everything! I love the store, but NOT service... I'm posting this review because I'm super disappointed in the customer service we had around a special order. Ordered a storm door with screens to improve airflow in the house this summer. First, no one in hardware knew how to order the door without the manager's help - who was busy... So they took down all my information and said someone from reception would then call me for payment. Four days went by without a phone call, so I stopped by in person to find out the status of the order and make payment. Reception told me that we didn't have to pay until the door came in.Now, the woman in hardware who took my order told me the door could take 3 to 5 weeks. After five weeks passed and I had received no call for payment still, or any word about the door, I called to check on the status.Reception couldn't help, and the sales gal in hardware told me she would have to check on it and would call me the next day. When she didn't, I called the following day and she said she had been too busy to get to it (!) She called me back later that day saying she would have to talk to the buyer who was out for the next three days.When I finally heard back, it turns out the door was NEVER ORDERED because they actually require payment up front!!!6 weeks had now passed (half of summer!!) and the door still had to be ordered...Luckily, the buyer got on it and said they would do everything they could to expedite it from Larson. It did come into McGuckin in 2 weeks...But the final snafu is that after it arrived to the store, they never called to notify me. I only found out when the installer called to say he had already picked up the door because they had notified him and not us! ??♀️??♀️I will think twice before making a special order at McGuckin's ever again...
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July 2023 by Andee Grandits
McGucks is the best hardware store west of the Mississippi. It has everything including art supplies, a great dog food section, chicken feed and incredibly helpful, friendly staff.
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June 2023 by Andy Doebler
Gux not only has the best inventory for tools and gardening stuff, but they also have the best employees who will help you figure out exactly what you need to do your project the best way!
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June 2023 by Sam Rodgers
McGuckin hardware is a true gem of a store. They have a truly eclectic selection of hardware goods, houseware items & everything in between. I’m giving it 4 stars because unfortunately I’ve found that it’s just not reliable for contractors that are looking for consistency in certain items (vinyl tubing, wiring, etc).
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June 2023 by Blake S.
This place has it all. It is better than Homedepot, DIY Center, and other stores. They got everything from fishing gear to sauces. If I ever have a school project McGuckin is where I go. All the workers are lovely and always help me find where items are because this store has everything! I will be back in McGuckins in no time!
