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June 2024 by Cyndi Worrell
Scheduling was quick and easy. The office staff were super friendly and able to get us scheduled within 48 hours. The service professional Miguel was awesome! He was able to diagnose our dryer issue; order and pick up replacement parts same day. Which we so appreciated!! He returned promptly and completed the repair. We couldn’t be happier with our experience. Highly recommend. We will be using Mr. Appliance in the future for our appliance repairs.
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June 2024 by Jamie Brennan
The two repairmen, Justin and Miguel were prompt, efficient, happy to explain anything I had questions about and in general a pleasure to work with. I am a good read of people and I trusted these guys to be in my home. They also demonstrated expertise in diagnosing and making recommendations. Even though it meant significantly less money for them they supported my decision to wait on doing the repair because it was possible my washing machine could go for a long while without actually needing new parts. They educated me in such a way that would help me make my machine work better and longer. Also, major for me, their pricing was upfront, clean and easy to understand and seemed fair. I have found it difficult to find repair people that are easy to work with but these guys were great! I will definitely call on them again should I have future needs.
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June 2024 by Toni Hebert
Jordan was exceptional! He was professional and informative! I will recommend his services to everyone! Christy was also amazingly sweet and understanding while helping me through the appointment process! Amazing customer service!
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June 2024 by Andrew Stone
Outstanding service thank you!
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May 2024 by Eli Gurnee
Not pushy at all, very responsive and quick, fixed our ice maker right away
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May 2024 by Tina England
It was easy to arrange an appointment online, and the tech was on time. The tech was also personable, explained things and was upfront about costs for repair. I was impressed that the tech called a coworker to double check something, to me it showed that the company prizes collaboration and a precise diagnosis. All the costs were agreed on and the tech ordered the replacement part to be shipped directly to my home. A few days later my fridge was repaired and working perfectly. I will definitely call this company in future for appliance repairs.
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May 2024 by Robert Penate
Very professional. On time. Respectful of the property. Knowledgeable about the product he was servicing. I highly recommend this company. It’s hard to find dedicated professionals like this.
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May 2024 by Jason Bennett
Three days later and no return phone call. I understand if you don’t want to service in Rollinsville but you can at least say that. Pretty disappointing that they won’t communicate with you if you’re out of their service area.
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May 2024 by Daniel Rhodes
Came out same day.. diagnosed the problem..parts in the next day excellent work very satisfied
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April 2024 by sam Beveridge
Prompt, thoughtful technician checked out my appliances and made necessary repairs. Lovely fellow (Jordan) knew just what to do.
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April 2024 by Cameron Bunt
On time. Fast. Professional. Knew exactly what the problem was and fixed it immediately.
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April 2024 by Lynn Osterkamp
Dylan McClain came to repair our oven. He was very knowledgeable and patient, taking time to explain the problem and our options. We will definitely call Mr Appliance of Boulder again.
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April 2024 by Jim Achache
Great service on my dishwasher. Quick, professional, Competent and Honest
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April 2024 by Ray Lindley
Professional, customer centered, helpful.
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April 2024 by Anna Frost
Helpful scheduling and efficient technitian!
