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November 2023 by Kate Wexler
Always impressed by the level of customer service here. Was a patient for several years and returned after a negative experience elsewhere. Worth the drive up from Denver. Very accommodating and helpful.
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November 2023 by Aidan Ramos
Recently someone I knew went in with a question about insurance and happened to talk to a lady upfront who was extremely rude, condescending, and most importantly unprofessional in how she handled it. A couple simple questions that regard her everyday work. It is unbelievable that stuff like this goes uncommented on by the main physicians when they see it happening. Get your act together.
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November 2023 by Tycjana Konopka
Jack was so helpful in helping me buy new glasses at this location. They even fixed my old glasses in the meantime while I wait for my new ones. Thank you Jack!!
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November 2023 by Nate Llerandi
Friendly, knowledgeable staff. Glasses were ready ahead of schedule. Very happy with the experience.
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August 2023 by D L.
My daughter is in college in Boulder and this was the place she found for her annual eye exam - the first time she had arranged this on her own. They were very easy to schedule with and in no way tried to upsell her any type of service or product. I spoke with them about price checking contacts, ordering contacts, and later for rebate information. I must have spoken with 4 different people at different times and every single one was kind and friendly, as well as helpful. This is not always the case these days in medical offices (or any customer/patient service based industry) and should be appreciated when it is.
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May 2023 by PrAISeSaTAn73
After suffering an injury 5 years ago resulting in stitches in my eye balls literally and glaucoma I will not go to any other eye doctor. I have been taking care of for years now and I totally recommend doctor Terry at my eye doctor and while you're there talk to Alex and get a pair of glasses he inspired me personally to get the glasses and helped order them. My experience is above 5 stars more like "666" ☆'s. ;)
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April 2023 by Henri Hazzan
Grade a customer support and great frame selection. Shoutout, Jack, he went above and beyond in customer service and even went as far to expedite lenses for me for free when he heard I had no current glasses.
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March 2023 by Tim R.
This place was great when it was wink optical. The only resemblance they have to wink optical now is the prices. The people running it are amateur at best and likely dangerously incompetent. They sent the wrong script for my wife to a provider of frames. They broke a pair of my frames and installed the lenses in replacement frames not once, but twice. When filling a script for new lenses, the lenses were cut wrong and caused the frames to bend. All in all a couple of lackluster experiences at this place.If you're looking to spend lots of $ and don't care about anything else, this is your spot!
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February 2023 by Your Health Insurance Specialist
Everything about my recent visit was excellent. The staff was very friendly, communicative and helpful. I look forward to continuing to work with them for my new contact lenses and glasses.
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February 2023 by Julie B.
I am truly amazed how well I can see with my GPL's and my new glasses. Dr Terri Oneby, took her time with me. Listened to my concerns and I've never been happier. I've been wearing contacts/glasses for 52 years and never received the perfect fit until I went to MED. I must add that I went to an eye doctor in Arvada in Five Parks and after my exam and after receiving my bill I cancelled my whole order. This practice charged 4 times what my bill was at MED! Again, I highly recommend Dr Terri.
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August 2022 by Claudia Y.
I regret not getting the name of the nice man who helped me! I'm from California and was in town for a wedding. One of the screws on my eyeglasses fell off so I went into this shop Saturday morning to get it taken care of. My glasses were fixed right away and when I asked the gentleman how much I owed him he said a handshake and a smile. Thank you so much for making an out-of-towner feel so welcomed!
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August 2022 by Rhona Williams
I was very nervous going in. They all put my mind at ease and the exam was comfortable and informative. I am new to eye exams so I would highly recommend this location.
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April 2022 by JN
Everyone at MyEyeDr was wonderful. They helped me sort out my insurance issue and Dr. Oneby gave me a thorough eye exam and contact fitting. Dr. Oneby was so patient and let me call my insurance to try to sort it out with the front desk before she examined me. She was with me the entire time and then the front desk (I think her name was Anna? She was also great) stopped by and let me know that they had resolved my insurance issue. The patience, the communication, and the humanity they showed me was awe-inspiring. Hopefully they don’t have such another patient with insurance glitches like me, but they are efficient and on top of it—so I think they can handle any insurance situation. AND Dr. Oneby gives thorough eye exams and contact fittings and answered all the questions I had. This place is the best!
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January 2022 by Loopy Llama
Since they switched and became part of my eye doctor everything is the same but even easier. With the ease of online appointment making combined with the same great place it's always been I recommend going to My Eye Dr to anyone looking for easy appointments combined with great care and quality products! They accept vision insurance to make things easier on the wallet but the higher end brands are worth the extra money you'll pay over some lower end places for $60 glasses. I have a pair from 2 years ago I just sent off for new lenses that are still in perfect condition.
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September 2021 by Jeremiah Grissom
I can’t say enough good things about this place! The receptionist is professional, warm, and welcoming. Dr. Beatty is an amazing optometrist, I felt fully secure and confident in his care. He took the time to answer all my questions and explain lots of things. The office is so nice! I got contacts but there was a great selection of really nice frames. Now the best part- there is an absolutely awesome dog ? in the office!! Ignore all negative reviews this is such a great place for eye care.