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January 2024 by Bàrbara CA
Good store to find what you need for your pet. They have hotel service for pets and grooming. The prices are not the cheapest in the area but it is very complete.
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January 2024 by Jennifer
Easy to park, get in, and get out. Always have the pet food I am shopping for. Sometimes check out can be slow when many people leave at once because there is usually only one checker on duty.
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December 2023 by Julio Gutierrez
This store has the worst customer service, I was there last night 30 mins before closed time, I ask for help and they refused to help me.The two girls were just sitting and laughing on their phone.
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December 2023 by Hope Clark
Brooke always does an excellent job on my dogs.
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November 2023 by Paul Younis
It's a PetSmart, they have pet stuff. The staff here are super friendly and will help you with whatever you need for your pet.
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November 2023 by John Bud
Great selection, helpful staff
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November 2023 by Miss J.
After taking my pooches here for a long time for their grooming needs. I began to notice they weren't keeping the place as clean as they use to and were sometimes cutting corners by skipping steps and not doing some of the add ons that I paid extra for. When I brought it to Neil's attention he just denied it and offered no resolution he wouldn't even re do the service. I pay way too much money for this to be dealing with such unprofessional customer service. I will have to find somewhere else to go. I gave 2 stars because when they did do a good job it was great. But unfortunately I feel like they are overworked and overbooked to the point that they are unable to any longer provide the quality service that they advertise and it's just not worth it anymore.
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October 2023 by Summer R.
Amazing service, cute costumes for pets, dog grooming, and high quality pet supplies. This is the pet store for you!
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July 2023 by Carla H.
I have purchased many animals and they all where starving or died less than 24 hours do not recommend.
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July 2023 by Brent Owen
Love PetSmart!Still trying to figure out what a Pet Shotel is though ??
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July 2023 by Maggie Miller
Staff very helpful in finding the best litterbox. I'll be back for cat food and litter.
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June 2023 by Rick
I usually have good service here, but today I purchased 2 cases of dog food and was charged for 4 cases. I went to use the restroom inside and found that they were out of toilet paper. I mentioned it to the cashier and was told that they were aware of the problem!
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June 2023 by Nasim Nourian
Super happy with the grooming! Neil was awesome and did a fabulous job grooming my pups. Thank you!
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March 2023 by tukstr 2
Chris has wanted a Guinea pig for years, and since his home environment has stabilized, today's the day! He checked out every pet store he saw, and decided on PetSmart, 1850 30th St, Boulder.Cadence to the rescue! She took the time to show Chris six different Guineas while giving him tips on bedding, behaviors, care, feeding, and possible medical problems and how to treat them.She observed the interaction between Chris and each animal, and I wasn't surprised when they agreed on the same one.PetSmart had everything Chris needed from fresh food and bedding to the perfect cage. Sheri explained the paperwork we signed and what to do if we had any problems. Then Sheri got Guinea ready for travel with plenty of bedding making sure everything was perfect!What a team! You both are Awesome!One trip to PetSmart and we gained two friends and one family member!
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March 2023 by Kenneth Schneider
Just a truck driver trying to deliver a load. This alley docking is the hardest in the nation. It has construction shipping crates parked in the way of safely backing up! Need to remove those crates.Plus this needs to be redesigned to allow safer backing. Moving the garbage cans…. Snow piles and power lines … just a thought!When I knocked and rang the buzzer… nobody answered the back gated door. Rude! Nobody answered the phone!! I walked around to the front… and the manager was not friendly! Nobody can hear the back buzzer from the front! What good is a door bell that nobody hears?
