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March 2024 by Gina Castillo
Great customer service! ?
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February 2024 by Sam Beste
Donna was very helpful!
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January 2024 by David Hansen
Salespeople were helpful. Nice selection of used gear at reasonable prices.
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December 2023 by Mary Yao
Great prices on ski gear. The employees are also very nice and knowledgeable, and helped me pick out the right type and sizes for everything.
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November 2023 by Jackie Marrinan
My husband visited Play it Again Sports in Boulder to purchase downhill ski boots and skis before the season started. He received excellent individual customer service from the highly knowledgeable staff who took the time to answer all his questions. Customer service done right. He is setup for success!!
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August 2023 by Adam Rainey
Overall, a good store to buy disc golf equipment. However, I had a meh experience with one of the employees. He supposedly “didn’t have the time” to check the recovered discs section for my disc. I didn’t receive a text about my discs, but wanted to double check their store before I left for the year. Well, he had time to do other things on the computer at the checkout counter.
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August 2023 by Mike Thompson
Great place,knowledgabke,fast and efficient staff.Stop here first before you look for new camping and sporting goods,they have a great selection!
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June 2023 by Jacob “Jaked” Berry
Bought an "Olympic" 45lb barbell here, one of the new ones their brand sells. It weighs 35 pounds, it's knurling is off center by an inch, and one end is a couple pounds heavier than the other.
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May 2023 by Phat Matt (PhatMatt1297)
they have good options here and good turnover. one time they sold us a glove that was not as advertised, so they lose a star for lack of knowledge (or lying to make a sale).
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March 2023 by Andrew Schneider
Great selection of equipment. A tad on the pricier side for many items but some great deals, especially on skis.
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March 2023 by peter r.
I dropped of several valuable large items. Never heard back. Called them recently to learn they have sold them or tossed them but I never got paid or notified. Lame!
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January 2023 by Joey Schueler
Ordered a sport tube online from this company for hauling sporting equipment on flights, received the quoted price to ship which I agreed was reasonable ($26), paid in full completing the transaction. Get an email an hour later saying they messed up the shipping and the actual cost was $90 for shipping alone… which was about the total cost of the item I was purchasing. It doubled the cost making it more expensive than a brand new one and they wanted to take a credit card over the phone to complete the order and ship. To their credit, they refunded the purchase, but not impressed so leaving a review for buyers to beware. You may prefer to stick to in hand transactions. Back to searching for sport tubes.
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December 2022 by Dan Baker
I was on the hunt for what has quickly become a rare lacrosse goalie head, and the boulder PIAS store happened to have one on line! I called to confirm its condition, ordered online, and it was shipped that same day! From the organization of the website, to the customer service when I called in speaking with Donna, to the ordering and shipping, it was flawless! Great communication, great customer service, and super prompt shipping in time for xmas!!!
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October 2022 by Grace K.
I wouldn't recommend this place to anyone trying to sell their sport clothing/equipment. I called ahead of time to see if they even took athletic clothing and running shoes since it seems like only equipment from their page. The guy on the phone asked me the specifics and I told him the items and brands. He said they definitely take that kind of stuff, so I made the drive over. When I walked in, a young kid took down my personal contact information and then my bag of stuff was looked at for ~10 seconds before being returned to me saying they weren't interested. I watched the whole thing. All of it was brand new, never worn and I found it incredibly misleading and a waste of time since I had called before. Unprofessional and rude!
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October 2022 by BRIAN PETERSON
I purchased 2 lacrosse sticks at this location for my daughter and I to mess around with. I've never played lacrosse so I was totally unfamiliar with the equipment. One of the guys working there was helpful and recommended a couple of used sticks for us. When we got home and began playing with them I noticed that the basket on the top had a hole in it so whenever I attempted to catch the ball it would go through the head. I brought the stick back to the location and the guy working there insinuated that I was lying because he said they would never have equipment like that on their shelves. He told me he would not replace and offered me a new piece of netting to re-string it myself. I cut my loss and left the stick with the guys working there. What a joke! It was a $20 stick! Don't waste your time here, these guys are clowns. Bad business sense to lose customers over $20. They lost us as customers and I hope those reading this will think twice before shopping here.09/06/2022, In response to Sue Stapleton, owner- Isn't it possible that your staff made a mistake? Wow! If you shop here don't rely on the expertise of the staff. Make sure the gear you purchase is in good working order before leaving the store or you'll be sorry. Better yet, shop somewhere else. LOL! Why am I wasting anymore time?? Good luck with your business, Sue!
