Trek Bicycle Boulder is a welcoming bike shop that offers the latest products from Trek and Bontrager, along with service and tune-ups for bikes of any brand. Located near the University of Colorado at the base of the Flagstaff Climb, the store is a great place to shop, get repairs, or rent bikes for adventures. The staff are friendly, helpful, and go above and beyond to assist customers. One customer appreciated how their wheel issue was fixed, and brakes and derailleur were aligned, highlighting the team's dedication. Another visitor, new to cycling, was impressed by the team’s willingness to answer questions and provide recommendations, which helped them feel confident to take home a new bike. Visitors also praise the staff for their quick and efficient service, especially on busy holiday weekends, with one employee named Mitchell receiving particular mention for helping with a sale and making the process smooth and enjoyable. Amy was noted for her helpfulness in ensuring a fun rental experience. The store’s support extends beyond sales; they go the extra mile to assist with bike shipping issues, calling local shops and even the original shop to find missing parts. They also provided a loaner bike so a rider wouldn’t miss riding during repairs. Overall, Trek Boulder is known for excellent service, knowledgeable staff, and a commitment to supporting local riders and cycling events like the Old Man Winter Rally, Ride the Rockies, and the Boulder Mountain Bike Alliance. It’s a place where experienced cyclists and newcomers alike feel welcomed and valued.
Great store! A lot of products for all kind of cycling (route, triathlon, gravel, mountain, etc.) and the best asset is their staff, Bob helped me with his experience to find the best deal that fitted my necessities and budget. One of the best stores I've ever bought. For sure I'll be back again.
June 2024
Rented a bike. It was in awesome condition and they fitted by seat and pedals for a great ride.
June 2024
Went in to get an issue with my wheel fixed. After it was fixed they also aligned my brakes and adjusted my rear derailleur. Definitely went above and beyond.