Sephora is a welcoming beauty store that offers a wide selection of popular brands like FENTY BEAUTY, Drunk Elephant, Tatcha, and Sephora Collection. Customers appreciate the friendly and helpful staff, who are often praised for their kindness and knowledge. Many reviews highlight positive experiences with employees who assist in finding the right products, make recommendations, and provide samples. For example, staff members are described as welcoming even at opening hours and helpful in selecting gifts or makeup shades, making the shopping experience enjoyable. Customers also value the convenience of the store’s options for quick pickup and same-day delivery, which makes shopping easier for those in a hurry. While the store can get busy, reviewers note that staff members are usually polite and do their best to assist, encouraging customers to be proactive if help is needed. Negative comments are rare and often relate to busy times or misunderstandings, but overall, the store’s atmosphere is friendly and professional. Sephora provides a place where everyone can come in, share their beauty, and feel celebrated for what makes them unique.
All good but they don't have everything they publish
February 2025
Rachel was absolutely wonderful! Her personality combined with her professionalism made for a wonderful experience. She had excellent knowledge on all of the products we were interested in. Truly a shining example of a fantastic employee!
August 2024
Stacy was so kind and welcoming even with me showing up right when she opened the door at 10 am. She took the time to help me find something even though they were out and helped me with my birthday gift! Def best Sephora employee experience I've had.
